Nicole DeBellis
Fairfield
Summary
Detail-oriented professional with over 15 years of experience in customer service and administrative roles. Proven ability to manage daily operations effectively while excelling in team collaboration, problem-solving, and communication. Committed to making a meaningful impact through compassionate interactions.
Overview
29
29
years of professional experience
Work History
Assistant Consultant
PPC Consulting
01.2022 - Current
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- Managed multiple projects simultaneously while maintaining meticulous attention to detail and meeting strict deadlines.
- Maintained detailed financial records for auditing purposes.
- Implemented campaigns and promotions to help with developing goods and services.
- Created marketing strategies to drive revenue and increase brand visibility.
- Developed business plan and budget to maximize profitability.
- Optimized operational processes using technology solutions
- Assisted in project coordination and oversaw daily project goals
- Engaged in various non-profits for registered fundraising in coordinating fundraising projects
- Community outreach by raising community awareness
- Re-vamp Fund drive with West Essex First Aide Squad
Administrative Clerk
Franklin Development Group
09.2019 - 01.2025
- Organized and created schedules and managed daily tasks.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
- Intaking documentation process through accurate data collection.
- Handled tasks related to record-keeping, inventory management, and data entry.
- Assisted in the development of marketing materials and promotional campaigns through social media.
- Contributed to project success by providing administrative support to various teams as needed.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Proofread and edited professional documents to fix errors.
Front Desk Receptionist/Administrative Assistant
Antonio's Salon & Spa
09.1999 - 01.2001
- Coordinated front desk operations seamlessly in an upscale and demanding salon atmosphere.
- Welcomed clients upon arrival to ensure a positive first impression.
- Provided an elevated customer experience to clientele
- Scheduled and managed appointments effectively.
- Optimized customer engagement strategies to increase sales.
- Streamlined stock replenishment processes for operational efficiency.
- Updated client databases ensuring accuracy and relevance.
- Managed essential tasks for starting and ending daily operations in the salon.
- Oversaw diverse payment methods for salon services.
- Updated customer information in databases regularly to ensure accuracy of records.
- Maintained client accounts by obtaining, recording and updating personal and financial information.
- Provided administrative support including photocopying, faxing, and filing.
- Processed and distributed internal and external communications.
- Prepared daily shift close reports and balanced cash register to accurately reflect transactions.
- Assisted with scheduling appointments for clients and visitors.
- Greeted visitors to provide information and direct to appropriate staff.
- Handled payment processing and provided customers with receipts and proper bills and change.
- Explained policies and procedures to visitors.
- Input customer data into software systems and updated to reflect any changes.
Teacher
North Hudson Academy
09.1997 - 06.1998
- Facilitate learning for emotionally and behaviorally challenged students in a controlled classroom setting.
- Promoted emotional stability among students through attentive support.
- Provided tailored instructional assistance to meet individual learning needs.
- Maximized opportunities for student success
- Assisted in daily challenges of social and behavioral skills
- Developed and adhered to structured daily lesson plans.
- Created lesson plans and chose supporting materials to promote positive learning experiences.
- Built and strengthened positive relationships with students, parents and teaching staff.
- Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
- Encouraged critical thinking skills and problem solving strategies among students.
- Implemented behavior management strategies to maintain classroom discipline.
- Remained calm and patient in student interactions to support individual growth and development.
- Provided individualized instruction to meet the needs of all students through Individualized Education Plan.
- Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Differentiated instruction to accommodate diverse learning needs, ensuring each student had an equal opportunity for success.
Paraprofessional, Special Education
Alpine Learning Group
09.1996 - 06.1997
- Assisted caregivers and educators in implementation of ABA programming and counseling.
- Provided direct instruction to students on a variety of skills, including communication, socialization, and self-care.
- Collaborated with team members to develop positive reinforcement strategies for students.
- Developed and implemented behavior intervention plans (BIP) addressing specific behavioral issues.
- Coordinated with school personnel to integrate ABA strategies into educational settings.
- Provided direct client care and group treatment while utilizing combinations of intensive teaching and natural environment training arrangements.
- Provided parent training sessions to reinforce strategies and techniques used in therapy sessions in the home setting.
- Provided guidance and support for families dealing with behavioral issues at home.
- Collaborated with families and other professionals to ensure consistency and effectiveness of interventions.
- Facilitated social skills groups to improve clients' interaction and communication with peers.
- Initiated one-on-one instruction or in small groups utilizing ABA techniques.
Education
Bachelor's Degree - Special Education
William Paterson University of New Jersey
Wayne, NJ05.1996
Skills
- Administrative Duties
- Patient Scheduling
- Patient Intake Coordination
- Customer Relations
- Detailed record keeping
- Problem-solving capacity
- Attention to detail
- Time management
- Filing
- Data entry
- Multi-line telephone systems
- Verbal and written communication
- Front office management
- Team collaboration
- Word processing
- File management
- Administrative support
- Multitasking and organization
- Office management
- Strong Interpersonal Skills
- Basic accounting
- Project planning
- Project assistance
Timeline
Assistant Consultant
PPC Consulting
01.2022 - Current
Administrative Clerk
Franklin Development Group
09.2019 - 01.2025
Front Desk Receptionist/Administrative Assistant
Antonio's Salon & Spa
09.1999 - 01.2001
Teacher
North Hudson Academy
09.1997 - 06.1998
Paraprofessional, Special Education
Alpine Learning Group
09.1996 - 06.1997
Bachelor's Degree - Special Education
William Paterson University of New Jersey
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