Nicole Decker

• Assisted clients with daily living activities, ensuring comfort and safety while promoting independence and quality of life.
• Monitored and reported changes in clients' health conditions to healthcare professionals.
• Provided companionship, enhancing emotional well-being through meaningful interactions.
• Coordinated transportation for medical appointments, improving access to necessary services.
• Implemented wellness activities to promote physical and mental health among clients.
• Collaborated with families to address concerns and enhance overall care quality.
• Help with chores around the house to include cooking and run errands.

Making sure all exam rooms are sanitized and stocked. Directing patients to exam rooms, taking and recording vitals. Greeting and checking patients in, to include getting all info needed(copy of ID and insurance cards, patient paperwork to be filed in chart), collecting copay and or balance due. Performing medical records management, to include filing, pulling charts to shred and or get ready for upcoming appointment(to include making sure labs and or scans have been done and are in chart), and making copies of documents, making new patient charts and requesting any information needed. Answering phones and taking messages, mailing monthly statements, making collection calls and taking payments over phone, faxing and or calling in prescriptions as directed, faxing and filing dictations, scheduling patients, calling referrals to schedule consult, calling patients to remind of procedures and or appointments.

• Make schedule, Collect payments, Send Reminders,
• Washed and put away kitchen dishes, utensils and glassware.
• Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
• Changed bed linens and collected soiled linens for cleaning.
• Provide detailed cleaning services for private residences, leading to repeated booking requests from satisfied clients.
• Dusted picture frames, wall hangings,knick knacks, and furniture
• Windex all glass to include mirrors, windows, and doors
• Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
• Vacuum, sweep, and mop all floors tp insure cleanliness.
• Gather all trash and take to trash bin outside.
• Gather separate wash dry fold and put away all laundry.

• Drove sales initiatives by effectively engaging customers and understanding their needs.
• Maintained product knowledge to provide accurate information and answer customer inquiries.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Prepared merchandise for sales floor by pricing or tagging.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
• Prioritized helping customers over completing other routine tasks in store.
• Created inviting environment for customers by maintaining store organization and cleanliness.
• Engaged in friendly conversation with customer to better uncover individual needs.
• Engaged with customers through social media platforms to promote store events and new arrivals, expanding store reach.
• Resolved customer complaints with patience and understanding, restoring customer confidence.
• Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.

• Record vital signs, administer medications, perform lab draws, CILA Waived test, refill medications, schedule test, complete daily/monthly logs/reports, order supplies needed for office, assist with procedures, stock and clean exam rooms.