Hi, I’m
Nicole DeCoe
Sacramento,CA
Sometimes the questions are complicated and the answers are simple.
Dr. Seuss
Summary
Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. I can handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am seeking to obtain and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
15
years of professional experience
Work History
Rooney’s Plumbing
Administrative Assistant
11.2020 - 09.2022
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Created and maintained databases to track and record customer data.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Volunteered to help with special projects of varying degrees of complexity.
- Performed routine clerical tasks by scanning, filing and copying documents.
- Screened phone calls to take messages and route calls to appropriate personnel.
- Arranged conference rooms and facilities to prepare for meetings.
- Composed, edited and prepared correspondence and other department documents.
- Performed routine analysis and calculations to process data for internal reports.
- Negotiated contracts with vendors and suppliers for office supplies, equipment and services.
Sapphire Technologies Usa
Payroll Specialist
08.2000 - 06.2003
Job overview
- Resolved payroll discrepancies quickly and successfully.
- Provided customer service to employees regarding payroll inquiries and issues.
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Collaborated with human resources, adcounting and other departments to confirm payroll accuracy.
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
- Created new hire and termination documents for payroll.
- Developed and implemented new payroll policies and procedures according to changing laws and regulations.
- Audited timesheets and payroll records for accuracy.
- Completed payroll accurately and timely to meet employee expectations.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Reconciled payroll discrepancies and responded to inquiries from employees.
- Updated employee files with new details such as changes in address or salary levels.
- Processed timecards and payroll data for team of employees.
- Responded to employee questions and requests for information in timely and knowledgeable fashion.
- Generated reports to track employee time and attendance.
- Maintained confidentiality of employee records and payroll information.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
- Coordinated resolution of payroll discrepancies.
- Assisted with recruitment and onboarding of new employees.
AAA Plus
Secretary
06.1998 - 11.2000
Job overview
- Answered multi-line phone system and enthusiastically greeted callers.
- Scheduled appointments and conducted follow-up calls to clients.
- Maintained daily report documents, memos and invoices.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Handled daily scheduling tasks and provided administrative support for entire department.
- Maintained electronic filing systems and categorized documents.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Recorded and tracked operational expenses to identify and eliminate wasteful spending.
- Offered technical support and troubleshot issues to enhance office productivity.
- Composed inter-office correspondence and provided product and service information to customers.
- Booked airfare, hotel, and ground transportation to coordinate office travel.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between clients and vendors and maintained effective lines of communication.
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates.
Education
Fremont Adult & Continuing EducationSacramento, CA
Diploma from General Studies
06.1998
Skills
- Report Writing
- Invoice Processing
- Proposal Writing
- Meeting Planning
- Bookkeeping
- Filing
- Clerical Support
- Expense Reporting
- Database Management
- Spreadsheet Management
- Calendar Management
- Travel Coordination
- Appointment Scheduling
- Research
- Minute Taking
- Scheduling
- Reception Oversight
- Mail Handling
- Data Entry
- Office Administration
- Account Management
- Customer Service
- Employee Timesheet Processing
- Professional and Mature
- Conflict Mediation
- Critical Thinking
- Meticulous Attention to Detail
- Filing and Data Archiving
- OSHA Compliance
- Contract Agreement Preparation
- Proofreading
- Purchase Orders Organization
- Report Writing
- Labor Relations
- Package Routing
- Excel Spreadsheets
- Travel Planning
- Quickbooks
- Data Collection
- Meeting Arrangements
- Time Management
- Detailed Meeting Minutes
- Database Administration
- Staff Motivation
- Payroll and Benefits Administration
- Self Starter
- Performance Improvement
- Workflow Planning
- Account Reconciliation
- Business Correspondence
- Phone Call Answering
- Strategic Planning
- Statistical Data Gathering
- Data Management
- Insurance Eligibility Verifications
- Correspondence Writing
- Multi-Line Phone Systems
- Sorting and Labeling
- Customer and Client Relations
- Marketing
- Typing Proficiency
- Travel Administration
- Back Office Operations
- Mail Management
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Administrative Assistant
Rooney’s Plumbing
11.2020 - 09.2022
Payroll Specialist
Sapphire Technologies Usa
08.2000 - 06.2003
Secretary
AAA Plus
06.1998 - 11.2000
Fremont Adult & Continuing Education
Diploma from General Studies
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