Hi, I’m
NICOLE DECOE
Strategic Retail Merchandiser
Sacramento,CA
Overview
15
years of professional experience
Work History
Jacent Strategic Merchandising
Retail Merchandiser
03.2024 - Current
Job overview
- Developed and implemented effective visual merchandising strategies to enhance product presentation and drive sales
- Managed inventory levels by analyzing sales data, forecasting trends, and making accurate replenishment decisions
- Conducted regular store visits to ensure compliance with brand guidelines and standards for product placement and signage
- Conducted regular analysis of sell-through rates by category or SKU to optimize inventory allocation based on demand patterns
- Identified slow-moving items or excess stock situations proactively; implemented markdowns or clearance strategies as needed
- Maintained strong relationships with key accounts by providing exceptional service support
- Assisted in the development of seasonal buying plans based on historical data analysis
- Conducted regular store visits to assess visual merchandising compliance and provide feedback to store managers
- Managed the setup and teardown of promotional displays for special events or holidays
- Developed relationships with key vendors to negotiate favorable terms, discounts, or exclusivity agreements
- Implemented effective markdown strategies during clearance sales to maximize revenue while minimizing excess inventory levels
ATN
Event Staff
04.2023 - Current
Job overview
- Provided exceptional customer service to event attendees, addressing inquiries and resolving issues promptly
- Collaborated with team members to execute event logistics, including registration, seating arrangements, and audiovisual setup
- Managed crowd control during high-traffic periods to ensure a safe and enjoyable experience for all guests
- Collaborated with event planners to implement creative ideas for enhancing guest experiences at special events
- Supported marketing efforts by distributing promotional materials or engaging attendees in conversations about upcoming events
Rooney's Plumbing
Administrative Assistant
11.2020 - 09.2022
Job overview
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
- Restocked supplies and placed purchase orders to maintain adequate stock levels
- Executed record filing system to improve document organization and management
- Scheduled office meetings and client appointments for staff teams
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
- Created and maintained databases to track and record customer data
- Managed filing system, entered data and completed other clerical tasks
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Volunteered to help with special projects of varying degrees of complexity
- Performed routine clerical tasks by scanning, filing and copying documents
- Screened phone calls to take messages and route calls to appropriate personnel
- Arranged conference rooms and facilities to prepare for meetings
- Composed, edited and prepared correspondence and other department documents
- Performed routine analysis and calculations to process data for internal reports
Sapphire Technologies Usa
Payroll Specialist
08.2000 - 06.2003
Job overview
- Resolved payroll discrepancies quickly and successfully
- Provided customer service to employees regarding payroll inquiries and issues
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database
- Collaborated with human resources, accounting and other departments to confirm payroll accuracy
- Confirmed compliance with all applicable federal, state and local payroll laws and regulations
- Created new hire and termination documents for payroll
- Developed and implemented new payroll policies and procedures according to changing laws and regulations
- Audited timesheets and payroll records for accuracy
- Completed payroll accurately and timely to meet employee expectations
- Performed data entry tasks and maintained accurate records of employee payroll information
- Reconciled payroll discrepancies and responded to inquiries from employees
- Updated employee files with new details such as changes in address or salary levels
- Processed timecards and payroll data for team of employees
- Responded to employee questions and requests for information in timely and knowledgeable fashion
- Generated reports to track employee time and attendance
- Maintained confidentiality of employee records and payroll information
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates
- Coordinated resolution of payroll discrepancies
- Assisted with recruitment and onboarding of new employees
AAA Plus
Secretary
06.1998 - 11.2000
Job overview
- Answered multi-line phone system and enthusiastically greeted callers
- Scheduled appointments and conducted follow-up calls to clients
- Maintained daily report documents, memos and invoices
- Maintained office supplies inventory by checking stock and ordering new supplies
- Provided clerical support to company employees by copying, faxing, and filing documents
- Entered data into system and updated customer contacts with information to keep records current
- Created and updated records and files to maintain document compliance
- Responded to emails and other correspondence to facilitate communication and enhance business processes
- Handled daily scheduling tasks and provided administrative support for entire department
- Maintained electronic filing systems and categorized documents
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data
- Recorded and tracked operational expenses to identify and eliminate wasteful spending
- Offered technical support and troubleshoot issues to enhance office productivity
- Composed inter-office correspondence and provided product and service information to customers
- Booked airfare, hotel, and ground transportation to coordinate office travel
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes
- Managed filing system, entered data and completed other clerical tasks
- Assisted coworkers and staff members with special tasks on daily basis
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests
- Completed forms, reports, logs and records to quickly handle all documentation for human resources
- Opened and properly distributed incoming mail to promote quicker response to client inquiries
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions
- Volunteered to help with special projects of varying degrees of complexity
- Liaised between clients and vendors and maintained effective lines of communication
- Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders
- Increased office participation in special events by creating newsletter with detailed calendars and other office updates
Education
High school diploma
Skills
- Time management skills
- Accurate data archiving practices
- Payroll oversight capabilities
- Reporting and minute taking proficiency
- Administrative office experience
- Negotiation and proposal writing skills
- Vendor strategy development for relationships
- Travel coordination efficiency
- detail-oriented execution of tasks
- Patient-focused customer service
- Efficient inventory management techniques
- Scheduling for meetings and appointments
- Critical analysis for solutions
- Event planning logistics expertise
- Database handling skills
- Invoice processing expertise
- Timesheet management for employees
- Event staffing support
- Marketing event logistics
- Meticulous Attention to Detail
- Scheduling
Certification
- Food Handler Certification
- CDL
Timeline
Retail Merchandiser
Jacent Strategic Merchandising
03.2024 - Current
Event Staff
ATN
04.2023 - Current
Administrative Assistant
Rooney's Plumbing
11.2020 - 09.2022
Payroll Specialist
Sapphire Technologies Usa
08.2000 - 06.2003
Secretary
AAA Plus
06.1998 - 11.2000
High school diploma
Summary
Professional with over 15 years of experience in customer service, merchandising, and marketing events. Proven track record in managing multiple priorities with strong organizational skills and meticulous attention to detail. Expertise in customer service, inventory management, and event logistics. Open to flexible opportunities in dynamic environments, authorized to work in the US.