Nicole DeGregorio
Receptionist
Greenwell Springs,LA
Summary
Friendly Receptionist with background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Receptionist
Louisiana Dental Center
05.2021 - 09.2023
- Greeted incoming visitors and patients professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with patients and updated patient records.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash and credit card transactions, posted to patient accounts.
- Responsible for completing daily bank deposits.
- Responsible for sending and receiving pre-authorizations as well as medical clearances.
- Verified insurance, completed breakdown and entered into Dentrix.
- Created and submitted insurance claims to Medicaid, Medicare and private insurance companies.
- Operated multi-line telephone system to answer and direct high volume of calls.
- Scheduled new patient appointments as well as follow up appointments.
- Handled all Orthodontic patient scheduling, confirmation calls, collections, contract restructuring in Edge and Orthobanc.
Receptionist
Acadian Ambulance
07.2014 - 07.2018
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls or took messages.
- Responded to inquiries from callers seeking information.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Organized, maintained and updated information in computer databases.
- Managed multiple tasks and met time-sensitive deadlines.
- Assisted with onboarding new students and securing paperwork completion.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Assisted with orientation of new students.
- Instructed CRR/First Aid/AED course to incoming students.
Education
High School Diploma -
Canton High School
Canton, CT06.1992
Skills
- Patient Scheduling
- Office Opening and Closing
- Payment Processing
- Insurance Billing
- Adept at Multi-Line Phones
- Invoice Generation
- Excellent Multitasking Capability
- Patient Services
- Team Collaboration
- Rapport Building
- Punctual and Reliable
- Dentrix/Edge Program Proficiency
- HIPAA Compliance
- Insurance Verification
Certification
Basic Life Support/First Aid/AED Provider
AHA Basic Life Support/First Aid/AED Instructor
Crisis and Suicide Intervention Training
EMT- Basic Completion Course
Timeline
Receptionist
Louisiana Dental Center
05.2021 - 09.2023
Receptionist
Acadian Ambulance
07.2014 - 07.2018
High School Diploma -
Canton High School
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