Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

NICOLE DE JESUS

Bronx

Summary

Dedicated Customer Service Representative and Consumer Directed Personal Assistant committed to provide quality care for ultimate customer satisfaction. Patient-care oriented, bringing forth a compassionate and friendly attitude. Highly organized. Committed to utilizing my skills to help others, while working towards the mission of a company.

Experienced with maintaining safe and nurturing environment for children. Utilizes creativity and patience to engage children in educational and fun activities. Track record of effective communication with parents to ensure satisfaction and trust.

Overview

16
16
years of professional experience

Work History

Family Babysitter

In Home Child Care
11.2024 - 06.2025
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Communicated positively with children and guardians.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.

CDPAP Caregiver

Better Families Inc
02.2023 - 10.2023
  • Performed daily activities and tasks inside the patient living space. Maintained personal hygiene for better health and housekeeping to ensure a tidy environment.
  • Took patient outdoor for shopping, community meetups and medical check-ups. Prepared delicious and healthy meals as per nutritionist instructions.

Cashier

Just Salad
09.2019 - 03.2020
  • Presented Menus and made suggestions based on visitors’ preferences.
  • Oversaw the close-out process on weekdays to ensure that cash in the register matched receipt totals.

Recruiter

National Labor Strategies
10.2018 - 01.2019
  • Interviewed possible candidates and assessed them to identify hiring needs.
  • Organized materials such as physical files, tracking spreadsheets and reports.
  • Delivered clerical support by efficiently handling a wide range of routine and special requirements.

Team Member

Just Salad
08.2011 - 11.2016
  • Performed general duties, including answering multi-line phone systems, routing calls, delivering messages to staff and greeting visitors.
  • Promoted de-escalation strategies when difficult situations arose.

Promoter

MetroPCS
04.2011 - 06.2011
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Engaged with new clients, assessed their needs, and answered questions to ensure a delightful shopping experience.

Family Babysitter

In Home Child Care
11.2009 - 01.2011
  • Created an enjoyable atmosphere during babysitting sessions through storytelling, games, and music.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Helped children learn how to complete small chores appropriate for age level.
  • Promoted good behavior by using positive reinforcement techniques, such as praise and rewards.
  • Played games, worked on puzzles, and read books to young children.

Education

Associate in Arts - Liberal Arts specialized in Early Childhood and Childhood Education

Bronx Community College
The Bronx, NY
06.2021

High School Diploma -

Colegio San Carlos
Dominican Republic
06-2009

Skills

  • Effective Time Management
  • Adaptability
  • Fast Learner
  • Ability to Work in a Team
  • Customer Service
  • Microsoft Office
  • Filing and data archiving
  • Problem-solving
  • Following directions
  • Maintaining safe environment
  • Infant care experience
  • Routine management
  • Toddler engagement

LANGUAGES

Spanish
English

Timeline

Family Babysitter

In Home Child Care
11.2024 - 06.2025

CDPAP Caregiver

Better Families Inc
02.2023 - 10.2023

Cashier

Just Salad
09.2019 - 03.2020

Recruiter

National Labor Strategies
10.2018 - 01.2019

Team Member

Just Salad
08.2011 - 11.2016

Promoter

MetroPCS
04.2011 - 06.2011

Family Babysitter

In Home Child Care
11.2009 - 01.2011

Associate in Arts - Liberal Arts specialized in Early Childhood and Childhood Education

Bronx Community College

High School Diploma -

Colegio San Carlos

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