Nicole DeJoseph
Turnersville,NJ
Summary
Proven leader and efficient problem-solver, adept in Office Management and Customer Service. Diligent Office Worker with multifaceted administrative abilities and proficiency in Google Office. Handles high work volumes and maintains frequent customer contact with calm and professional approach. Decisive in managing routine clerical needs and working accurately with minimal oversight to handle files, correspondence and data entry.
Overview
15
15
years of professional experience
Work History
Office Worker
Interlock Device Of NJ
04.2019 - Current
- Handled incoming correspondence professionally and efficiently, directing messages to appropriate parties as necessary.
- Demonstrated proficiency in using Microsoft Office Suite applications to create documents, spreadsheets, presentations – ultimately enhancing the quality of work output.
- Maintained digital and physical files for projects, business records and customer accounts.
- Developed spreadsheets for tracking important metrics, enabling accurate reporting and data analysis.
- Assisted in training new hires on company policies and procedures – fostering a more knowledgeable workforce capable of handling various tasks independently.
Retail Store Manager
Dollar Tree
01.2009 - 03.2019
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Created employee schedules to align coverage with forecasted demands.
Education
Washington Township High School
Sewell, NJSkills
- Verbal Communication
- File Organization
- Professionalism and Etiquette
- Scheduling and Planning
- Document Management
- Customer Service
- Positive Attitude
- Organizing and Categorizing
- Time Management
- Office Management
- Data Entry
- Complex Problem-Solving
Timeline
Office Worker
Interlock Device Of NJ
04.2019 - Current
Retail Store Manager
Dollar Tree
01.2009 - 03.2019
Washington Township High School