Nicole De La Cruz
Costa Mesa
Summary
Reliable professional quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
5
5
years of professional experience
Work History
Esthetician/facialist/ brow artist/sales consultant
Ben’s Beauty
Costa Mesa
09.2025 - Current
- Administered a variety of facial treatments, including dermaplane, high frequency, microdermabrasion, and hydroglow, to meet diverse client skincare needs
- Performed Lash lifts & brow waxing/lamination
- Educated clients on available services and membership options to enhance their experience
- Created engaging social media content, including testimonials and wellness & beauty posts, to enhance online presence and client engagement
- Managed administrative tasks and front desk operations, ensuring seamless client interactions
Server
PokeOC
Costa Mesa
06.2025 - 10.2025
- Provided exceptional customer service in a fast-paced dining environment.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Maintained cleanliness and organization of dining area and service.
- Handled cash and processed payment transactions accurately.
Esthetician/body hair removal specialist & Spray tech
Sugared and Bronzed
07.2021 - 09.2025
- Reception, Greeter, Q&A from new & recurring clientele
- Opening & Closing salon tasks
- Trained new staff on salon software, phone etiquette, and both sugaring (hair removal) & spray tanning services
- Performed sugaring & spray tan services efficiently (20 min per service) exception for larger or more services/ usually 3 services per hour
- Client experience and retention (first impression important)/ rebooking from multiple clients + reviews on first impression building social presence
- Maintained a clean & sanitized work area/ highly hygienic standards (barbiced certified) Clean, disinfect, and sanitation procedures + laundry
- Membership & personal sales goal/incentives for highest memberships or/and products sold
- Informed clients on company products/newly launched products + policies (build professional look & trust)
Server
Din Tai Fung
Costa Mesa, CA
10.2024 - 02.2025
- Provided excellent customer service to ensure satisfaction.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Esthetician license -
Career Academy of Beauty
Garden GroveMarketing certification - Art of Sales, Marketing, and Business psychology
Orange Coast Community college
Costa MesaSkills
- Communication skills
- Verbal and written communication
- Time management
- Creative adaptability
- Safe food handling
- Cash handling
- POS systems
- Menu knowledge
Timeline
Esthetician/facialist/ brow artist/sales consultant
Ben’s Beauty
09.2025 - Current
Server
PokeOC
06.2025 - 10.2025
Server
Din Tai Fung
10.2024 - 02.2025
Esthetician/body hair removal specialist & Spray tech
Sugared and Bronzed
07.2021 - 09.2025
Esthetician license -
Career Academy of Beauty
Marketing certification - Art of Sales, Marketing, and Business psychology
Orange Coast Community college