Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole De Los Santos

Richmond Hill

Summary

Dedicated professional with strong customer service and conflict resolution skills. Experienced in child supervision and activity planning, ensuring safety and fostering positive environments.

Overview

2
2
years of professional experience

Work History

Syep

The Greater Ridgewood Youth Council
Richmond Hill
07.2025 - 08.2025

● Supervised and ensured the safety of children ages 5-10.

● Provided mentorship and support to campers, fostering a positive and inclusive environment.

● Resolved conflicts among campers using strong communication and problem-solving skills.

● Collaborated with fellow staff to plan daily schedules and manage group activities effectively.

● Ensured adherence to camp policies and safety procedures, reducing risks and incidents.

Front Desk Receptionist

Lucy’s unisex
Brooklyn
10.2023 - 03.2025
  • Greeted and assisted customers upon arrival at the front desk.
  • Handled customer complaints and resolved issues professionally.
  • Managed appointment scheduling and phone inquiries efficiently.
  • Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
  • Greeted customers warmly and made them feel welcome.

SYEP

The Greater Ridgewood Youth Council
Richmond Hill
07.2024 - 08.2024

● Supervised and ensured the safety of children ages 5-10.

● Provided mentorship and support to campers, fostering a positive and inclusive environment.

● Resolved conflicts among campers using strong communication and problem-solving skills.

● Collaborated with fellow staff to plan daily schedules and manage group activities effectively.

● Ensured adherence to camp policies and safety procedures, reducing risks and incidents.

Education

Some College (No Degree) - Radiology

New York City College of Technology
Brooklyn, NY
01-2029

Skills

  • Customer service
  • Conflict resolution
  • Team collaboration
  • Child supervision
  • Activity planning
  • Appointment scheduling
  • Flexible and adaptable
  • Bilingual in Spanish (verbal and written communication)

Timeline

Syep

The Greater Ridgewood Youth Council
07.2025 - 08.2025

SYEP

The Greater Ridgewood Youth Council
07.2024 - 08.2024

Front Desk Receptionist

Lucy’s unisex
10.2023 - 03.2025

Some College (No Degree) - Radiology

New York City College of Technology
Nicole De Los Santos