Hi, I’m
Nicole Dempsey
Customer Relations Specialist
Madison Heights,MI
Summary
Talented Realtor with exceptional marketing skills and property sales background. Enthusiastic professional with drive and determination to succeed in new business development. Excellent communicator skilled at relating with people at all levels and offering flexibility of working well on teams or individually.
Overview
16
years of professional experience
Work History
Exp Realty
Realtor
10.2022 - Current
Job overview
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Advised and informed prospective clients on current market activities and conditions.
- Wrote contracts to outline sales and purchases of properties.
- Compared recently sold area properties to determine competitive market prices.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Liaised between buyers and sellers to establish favorable prices and negotiate contract terms.
- Verified payment and loan paperwork for property sales by working closely with banks, buyers and sellers.
- Interviewed clients and generated lists of potential properties meeting specific requirements from available listings.
Good Company Realty
Realtor
09.2018 - 08.2022
Job overview
- Advised and informed prospective clients on current market activities and conditions.
- Assisted buyers with finding ideal homes by assessing needs, requirements and budgets.
- Wrote contracts to outline sales and purchases of properties.
- Resolved client concerns related to home purchases to maintain high satisfaction ratings.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Reviewed and executed confidential documents, contracts and disclosures.
- Developed new business and managed new and existing clients.
Ideal Setech
MRO Buyer
11.2016 - 12.2017
Job overview
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries.
- Sourced new vendors in effort to boost range of products offered in store locations while reducing costs through strategic contract negotiations.
- Monitored and analyzed sales records, trends or economic conditions to anticipate consumer buying patterns and determine suitable type and quantity of company inventory items.
Grainger Industrial Supply
Buyer Specialist
07.2013 - 11.2016
Job overview
- Analyzed bids, troubleshot discrepancies and performed other necessary purchasing functions, managing balanced budget and supporting customer satisfaction.
- Administered purchase order processes and placed orders as requested, streamlining ordering process and receipt organization for future reference.
- Prepared periodic purchasing and supply reports, verifying supply and establishing professional connections with vendor representatives.
- Analyzed and reviewed reorder report recommendations for daily and weekly replenishment, making recommendations on product offerings based on consumer data.
- Maintained appropriate inventory levels based on management direction and customer demand.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Communicated with suppliers to negotiate best pricing on apparel and accessories.
Eastern Oil Company
Inventory Control Specialist/Buyer's Agent
09.2005 - 04.2013
Job overview
- Maintained timely product deliveries by effectively communicating with vendors, merchants and distribution center.
- Negotiated pricing for materials and supplies from vendors to secure best value.
- Prepared in-depth reports regarding orders, sales and costs and distributed weekly to appropriate management staff.
- Took tours of supplier facilities to establish lasting relationships and see products in person.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Reviewed in-house stock to determine materials availability for production jobs.
- Created production schedules to forecast inventory for future supply and demand fluctuations and prevented material shortages and production downtime.
Education
Oakland University, Rochester, MI
Associate of Applied Science from Supply Chain Management
Skills
- Customer Service and Assistance
- POS Systems and Ordering Platforms
- Building Customer Trust and Loyalty
- Calm and Professional Under Pressure
- Efficient and Detail-Oriented
- Leadership and People Development
- Managing Multiple Projects
- Conflict Mediation
- Subcontractor Management
- Client Relationships
Accomplishments
- Generated $3.5 million in new home sales in 2022.
- Generated more than $2.9 in sales revenue in 2021.
Timeline
Realtor
Exp Realty
10.2022 - Current
Realtor
Good Company Realty
09.2018 - 08.2022
MRO Buyer
Ideal Setech
11.2016 - 12.2017
Buyer Specialist
Grainger Industrial Supply
07.2013 - 11.2016
Inventory Control Specialist/Buyer's Agent
Eastern Oil Company
09.2005 - 04.2013
Oakland University
Associate of Applied Science from Supply Chain Management
Similar Profiles
LAURA BRENNANLAURA BRENNAN
Realtor® at .eXp Realty Brokerage & .eXp RealtyRealtor® at .eXp Realty Brokerage & .eXp Realty
Scott SmithScott Smith
Residential Realtor at Remax Realty / Keller Williams Realty / EXp RealtyResidential Realtor at Remax Realty / Keller Williams Realty / EXp Realty
Kevin Cruz ContrerasKevin Cruz Contreras
Real Estate Agent at Realty One Group/EXP RealtyReal Estate Agent at Realty One Group/EXP Realty