Nicole Dent
Baltimore,MD
Summary
Highly experienced Human Resources specialist with over 10 years of experience in the field of human resources management. Expertise in employee relations, recruitment, compensation and benefits, employee development, retaining talent, policy implementation, and organizing agency-wide gatherings. Proven track record of increasing employee satisfaction . Fully efficient in paid holidays, parental leave, education benefits and thrift savings plan; in addition to relocation assistance and stock options
Overview
16
16
years of professional experience
Work History
Supervisory Human Resources Specialist
Department Of Defense - Navy
12.2019 - 03.2025
- Implemented streamlined hiring processes that reduced time-to-fill positions by enhancing department efficiency and meeting critical staffing needs.
- Led a team of ten HR professionals in developing and executing strategic training programs resulting in 34% increase in employee performance metrics.
- Collaborated with senior management to design and launch an employee engagement initiative boosting morale scores within 1 year.
- Facilitated regular compliance audits that improved adherence to federal regulations by 45% significantly decreasing risk of penalties for the agency.
- Managed conflict resolution procedures that decreased employee grievances by fostering a more positive workplace environment.
- Conducted thorough job analyses and evaluations to create accurate job descriptions, classifications, and compensation structures.
HR Assistant
Department of Agriculture-Food Safety & Inspection
07.2013 - 11.2019
- Implemented new employee orientation training program that increased employee retention and employee engagement.
- Managed recruitment process for over 100 Office of Personnel Management positions resulting in a 20% decrease in vacancy periods.
- Cooperated with management to develop training programs that improved employee productivity, motivation and incentives, health and well-being, as well as communication and leadership.
- Analyzed important HR metrics such as diversity and inclusion, time-to-hire, and retention rates by preparing monthly reports for senior leadership leading to data driven decision making.
- Coordinated benefits administration for employees, resulting in 95% employee satisfaction rates.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
Administration Clerk (Automation)
Department Of Treasury, IRS
06.2009 - 10.2019
- Managed scheduling and communication for high-level meetings improving departmental productivity and reducing scheduling conflicts.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Facilitated training sessions for new administrative staff, enhancing team performance, increased productivity, and improved operational efficiency.
- Prepared financial reports and documents that contributed to yearly audits, aiding in successful reviews of accounts and financial records as well as other federal statutes.
- Communicated with customers via phone and email to confirm deliveries and respond to inquiries.
Education
Bachelor of Science - Clinical Psychology
University of Maryland Global Campus
Hyattsville, MD01-2017
Skills
- Employment law compliance
- HR metrics and analytics
- Team leadership
- Decision-making
- Organizational development
Languages
Spanish
Full Professional
Timeline
Supervisory Human Resources Specialist
Department Of Defense - Navy
12.2019 - 03.2025
HR Assistant
Department of Agriculture-Food Safety & Inspection
07.2013 - 11.2019
Administration Clerk (Automation)
Department Of Treasury, IRS
06.2009 - 10.2019
Bachelor of Science - Clinical Psychology
University of Maryland Global Campus
Similar Profiles
Donté WallerDonté Waller
Deputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) DivisionDeputy Team Lead Financial Management Analyst I (Civilian) at United States Department of the Navy Department of the Navy (DON) – United States Defense Agency Financial Management Operations (FMO) Division
Jei OtisJei Otis
Adminstrator at Department Of Defense - NavyAdminstrator at Department Of Defense - Navy
Derrick CoachDerrick Coach
Explosives Safety Officer at Department of Defense NavyExplosives Safety Officer at Department of Defense Navy
Jei OtisJei Otis
Adminstrator at Department Of Defense - NavyAdminstrator at Department Of Defense - Navy
Aaron BlankenshipAaron Blankenship
8th Grade Social Studies Teacher at Baltimore City Schools8th Grade Social Studies Teacher at Baltimore City Schools