Nicole DeVries
Charlotte,US
Overview
2
2
years of professional experience
4
4
years of post-secondary education
Work History
Family Assistant
Family of Six
10.2024 - Current
- Implemented proactive childcare strategies, fostering a safe and nurturing environment for children.
- Managed a variety of household errands, including grocery shopping, dry cleaning pick-up, and other time-sensitive tasks to ensure smooth daily operations.
- Performed housekeeping and meal preparation, maintained an organized and efficient home environment, and coordinated the family calendar to manage appointments, events, and daily schedules seamlessly.
- Provided safe and reliable transportation for children to and from school and extracurricular activities. Offered attentive supervision and assisted with homework to support academic success and personal development.
Server
Basil's Fresh Pasta
04.2024 - 08.2024
Customer/Sales Support
Hawksnest Snow Tubing
11.2023 - 01.2024
- Served as the primary point of contact for 200 customers every 2 hours, providing quality service and collecting valuable feedback to drive improvement in overall experience.
- Responsible for tracking and reporting daily ticket sales for various activities, ensuring accurate documentation and efficient processing.
- Assisted in managing customer inquiries and resolving issues, fostering a positive and welcoming environment enhancing customer satisfaction.
- Collaborated with team members to identify opportunities for upselling and improving sales performance.
Patient/Doctor Liaison
Pineville Chiropractic Center
01.2023 - 12.2023
- Fostered strong interpersonal relationships with patients, doctors, and staff to enhance overall patient care and improve the healthcare experience.
- Provided administrative support to the General Office Manager, including appointment scheduling, patient record management, and office coordination.
- Assessed patients' needs, ensuring an efficient check-in process and helping doctors optimize their time with each patient.
- Acted as a primary point of contact for 15-35 patients daily, addressing patient inquiries, maintaining confidentiality, and adhering to HIPAA regulations.
Education
BACHELOR OF SCIENCE - COMMUNICATION STUDIES, SOCIOLOGY
APPALACHIAN STATE UNIVERSITY
Boone, NC 08.2020 - 05.2024
Skills
Skilled in strategic communication with a strong ability to articulate ideas clearly and effectively across diverse audiences Proven success in client-facing roles, demonstrating professionalism, active listening, and problem-solving abilities Adept at building and sustaining strong interpersonal relationships in both team-oriented and independent work environments Consistently recognized for delivering outstanding customer service with a solutions-focused approach Experienced in planning and executing innovative marketing strategies and creating compelling content as part of collaborative academic initiatives Proficient in content creation, creative writing, and Microsoft Office Suite, including Word, Excel, and PowerPoint
Organizations
- Chi Omega Sorority
- The Appalachian Society for Communications Studies
Relevant Classwork
- Communication Ethics
- Communication and Sociology in the Workplace
- Media and Society
- Psychology
- Public Speaking
Timeline
Family Assistant
Family of Six
10.2024 - Current
Server
Basil's Fresh Pasta
04.2024 - 08.2024
Customer/Sales Support
Hawksnest Snow Tubing
11.2023 - 01.2024
Patient/Doctor Liaison
Pineville Chiropractic Center
01.2023 - 12.2023
BACHELOR OF SCIENCE - COMMUNICATION STUDIES, SOCIOLOGY
APPALACHIAN STATE UNIVERSITY
08.2020 - 05.2024
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