Open To Work
Nicole Dewey
Vetsource
Ridgefield,WA
Work Preference
Desired Job Title
Senior Manager Oracle ApplicationsIT Business Process ManagerSr. Functional Lead Oracle ApplicationsSr. Oracle Business AnalystSr. Business Analyst
Work Type
Full TimeConsulting
Location Preference
On-SiteRemoteHybrid
Location:
Ridgefield, WAVancouver, WAPortland, OROlympia, WA
Open to relocation:
Yes
1
Certification
26
years of professional experience
Experienced Senior Manager of Oracle Teams with a demonstrated history of driving success within the logistics, supply chain, and veterinary services industries. Strong business development professional skilled in optimizing business processes, analytical decision-making, and leading complex system implementations. Expertise spans Oracle Implementations (10.7, 11i, R12, Fusion Cloud), JD Edwards, SOX Administration, and Account Reconciliation.
Senior management professional, bringing strategic leadership and operational excellence to drive organizational success. Skilled in project management, team collaboration, and process optimization with keen focus on achieving results. Adept at navigating complex challenges, fostering culture of accountability, and adapting to evolving business needs. Known for strong decision-making, effective communication, and building high-performing teams.
Work History
Senior Manager Oracle Applications
5 Years 5 Months- Managed Oracle Applications team in implementing system health enhancements while supporting alignment with broader business strategies.
- Oversaw cross-departmental projects aimed at improving ERP efficiency and refining business processes.
- Guided cross-functional teams to enhance operational efficiency, supporting streamlined supply chain management.
- Designed and implemented strategic initiatives aimed at elevating customer satisfaction and optimizing efficiency in product delivery.
- Developed and implemented strategies for mentoring junior managers, fostering an environment of continuous improvement and skill enhancement within the team.
- Coordinated efforts with IT teams to deploy data analytics tools, significantly advancing decision-making efficiency across various departments.
- Created and implemented performance evaluation metrics to enhance team effectiveness in achieving strategic objectives.
- Implemented leadership strategies to strengthen team dynamics and improve overall productivity.
- Oversaw cross-functional team efforts to achieve project milestones while delivering exceptional results.
- Coordinated efforts with colleagues across departments to promote a cohesive and successful organizational environment.
- Led large-scale project efforts, introducing advanced tools and methodologies to successfully fulfill challenging objectives.
- Provided mentorship to junior staff, focusing on skill acquisition and pathways for career advancement.
- Developed and implemented comprehensive operational standards and policies to ensure consistent practices.
- Responded to complex situations and shifting environments with remarkable flexibility and composure.
- Administered performance evaluations, compensation strategies, and hiring initiatives to align workforce capabilities with organizational needs.
- Facilitated effective prioritization of tasks to maintain focus on urgent responsibilities and critical deadlines.
- Fostered a culture of continuous learning by organizing regular workshops, seminars, and training sessions for staff.
- Demonstrated ability to meet and exceed annual performance benchmarks set by senior leadership, ensuring alignment with organizational objectives.
- Conducted monthly meetings focused on creating detailed business plans and workshops to drive business growth.
- Spearheaded change management efforts for seamless adoption of new systems or processes among employees.
- Analyzed personnel requests for hiring, dismissals, and promotions to maintain a high-performing team structure.
- Spearheaded initiatives for technology adoption, resulting in streamlined operations and improved efficiency.
- Created and delivered effective training curriculum for junior managers, focusing on critical leadership competencies and professional growth.
- Facilitated increased productivity and collaboration by integrating agile methodologies into project workflows.
- Facilitated collaboration among departments to enhance product delivery efficiency and elevate customer satisfaction.
- Developed and communicated performance benchmarks for employees while providing actionable feedback to enhance achievement of goals.
- Set strategic team priorities to ensure alignment with project goals, maintained schedules, and monitored performance outcomes.
- Defined and articulated specific targets and objectives to align team efforts and enhance collaboration.
- Managed full-cycle recruitment, conducted interviews, and developed a mentoring program to cultivate a culture of feedback and engagement among employees.
- Conducted performance evaluations and provided actionable feedback to foster employee growth.
- Developed, tested, and implemented system life cycle methodology aimed at exceeding customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
IT Business Process Manager
1 Year 5 Months- Bridged the gap between IT and business units to design, implement, and improve core enterprise business processes.
- Implemented Oracle Cloud ERP modules included all Financials, SCM, Inventory, Order Management, Procurement, RSSP, Replenishment Planning.
- Implemented Oracle Cloud EPM modules included EPBCS, ARC's.
- Managed system requirements and translated business needs into scalable technical solutions.
- Streamlined business processes to enhance operational efficiency and reduce turnaround times.
- Led cross-functional teams in process improvement initiatives, fostering collaboration and innovation.
- Developed and implemented performance metrics to monitor process effectiveness and drive continuous improvement.
- Facilitated training sessions for staff on new systems, ensuring smooth transitions and knowledge transfer.
- Mentored junior team members, promoting professional development and enhancing team capabilities.
- Drove adoption of process automation tools, resulting in increased productivity and reduced manual errors.
- Collaborated with cross-functional teams to design end-to-end process maps for critical business functions, increasing transparency and understanding among stakeholders.
- Conducted rigorous root-cause analysis investigations to identify underlying issues in existing workflows and recommend corrective actions.
- Aligned business processes with overarching company strategy, ensuring a cohesive approach towards achieving corporate objectives.
- Evaluated emerging trends in process management technologies, recommending suitable tools and platforms for implementation within the organization.
- Coached and mentored junior staff in areas such as process improvement methodologies, change management, and performance measurement techniques.
- Led change management initiatives to support the successful adoption of new processes and systems, minimizing employee resistance and maximizing return on investment.
- Streamlined business processes by analyzing workflow and implementing necessary improvements.
- Facilitated training sessions on best practices in process management for employees at various levels within the organization.
- Established a culture of continuous improvement by fostering an environment that encouraged employees to challenge the status quo and offer suggestions for enhancements.
- Increased efficiency by developing and implementing standardized operating procedures across departments.
- Improved efficiency and effectiveness of performance and management of processes across departments.
- Promoted change through positive promotion, benefits demonstration and interactive approach.
- Managed change among staff to achieve buy-in and cooperation and overcome resistance.
- Collected, arranged, and input information into database system.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Gathered and analyzed large amounts of data to determine improvement projections.
- Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
Sr. Functional Lead Oracle Applications
2 Years 2 Months- Served as the primary functional expert for Oracle Cloud implementations which included Banfield Pet Hospital, Pet Partners, BluePearl, and Anicura.
- Collaborated with stakeholders to ensure configuration accuracy, compliance, and optimal application performance.
- Led cross-functional teams to enhance operational workflows and improve service delivery.
- Developed and implemented training programs for staff to ensure adherence to best practices.
- Streamlined processes by introducing new software systems, increasing efficiency across departments.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Collaborated with management to develop policies that support organizational goals and enhance client satisfaction.
- Mentored junior staff, fostering professional growth and knowledge sharing within the team.
- Spearheaded change management efforts, preparing staff for smooth transitions during system upgrades or migrations.
- Conducted regular assessments of operational procedures, recommending adjustments for optimal performance.
- Facilitated meetings between technical teams and stakeholders to establish clear expectations and goals for each phase of the project.
- Drove process improvement initiatives that resulted in increased operational efficiency across the organization.
- Enhanced project efficiency by streamlining processes and implementing automation tools.
- Conducted training sessions for end-users following system implementations, promoting user adoption and proficiency.
- Improved client satisfaction with timely delivery of high-quality project results.
- Collaborated with business analysts for accurate requirement gathering and documentation, ensuring alignment with client objectives.
- Led cross-functional team for successful system implementation, ensuring seamless end-user experience.
- Streamlined workflow processes by identifying bottlenecks, resulting in improved productivity across the department.
- Determined proper methodologies and procedures to use based upon project specifications.
- Established priorities and drove accountability for assigned initiatives, providing leadership.
- Worked with key internal partners to distill complex concepts into pragmatic and simplified solutions.
- Developed, configured and tested applications for accurate alignment with project standards.
- Developed and implemented reports and presentations for key stakeholders and senior management.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Sr. Oracle Business Analyst
2 Years 1 Month- Analyzed complex business problems to provide technical and operational solutions within the Oracle ecosystem.
- Supported data mapping, system testing, and post-production functional support.
- Oversaw project implementation, ensuring alignment with corporate objectives and timely execution.
- Assisted in budget planning and financial management for various projects, ensuring cost-effectiveness throughout the project lifecycle.
- Managed multiple projects simultaneously, prioritizing tasks and allocating resources effectively.
- Established strong relationships with clients through proactive communication and excellent service delivery.
- Coordinated communication between stakeholders to facilitate issue resolution and maintain project momentum.
- Implemented risk mitigation strategies to minimize potential delays in project completion.
- Professionally interacted with clients to assess business requirements and determine software needs.
- Facilitated front to back solution design value chain for accountable team members.
- Collected, arranged, and input information into database system.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Gathered, organized and input information into digital database.
- Created and managed project plans, timelines and budgets.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Led cross-functional teams to enhance operational workflows and improve service delivery.
- Developed and implemented training programs for staff to ensure adherence to best practices.
- Streamlined processes by introducing new software systems, increasing efficiency across departments.
- Analyzed performance metrics to identify areas for improvement and drive strategic initiatives.
- Collaborated with management to develop policies that support organizational goals and enhance client satisfaction.
- Mentored junior staff, fostering professional growth and knowledge sharing within the team.
- Facilitated meetings between technical teams and stakeholders to establish clear expectations and goals for each phase of the project.
- Drove process improvement initiatives that resulted in increased operational efficiency across the organization.
- Conducted training sessions for end-users following system implementations, promoting user adoption and proficiency.
- Improved client satisfaction with timely delivery of high-quality project results.
- Led cross-functional team for successful system implementation, ensuring seamless end-user experience.
- Streamlined workflow processes by identifying bottlenecks, resulting in improved productivity across the department.
- Developed, configured and tested applications for accurate alignment with project standards.
- Developed and implemented reports and presentations for key stakeholders and senior management.
- Liaised between IT infrastructure team and other personnel to assist with resolution of system issues.
- Conducted regular reviews of operations and identified areas for improvement.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Devised and implemented processes and procedures to streamline operations.
Sr. Business Analyst
4 Years 5 Months- Delivered business and systems analysis to support logistics and supply chain operations.
- Implemented Oracle R12 for 85 countries worldwide and created 4 shared services around the world.
- Facilitated process improvements and system configurations to enhance operational efficiency.
- Streamlined process workflows, enhancing operational efficiency across multiple departments.
- Led cross-functional teams to implement strategic initiatives for process improvement and cost reduction.
- Developed and standardized SOPs, ensuring compliance with industry regulations and best practices.
- Collaborated with stakeholders to align project goals with organizational objectives, driving successful outcomes.
- Facilitated training sessions on new processes and tools, improving team productivity and engagement.
- Conducted root cause analysis to resolve issues, implementing corrective actions that improved overall quality standards.
- Evaluated existing systems and workflows, identifying areas for optimization and implementing changes for improved results.
- Conducted regular audits of processes and systems to ensure compliance with industry regulations and company policies while maintaining superior quality control standards.
- Implemented Lean Six Sigma methodologies to identify root causes of issues within processes, ultimately improving overall operational effectiveness.
- Successfully managed complex projects from concept through completion while maintaining strict deadlines and budgets.
- Employed innovative problem-solving skills to overcome challenges and implement creative solutions for positive results.
- Facilitated timely decision-making through accurate data analysis, reporting key metrics to senior management regularly.
- Oversaw change management initiatives, ensuring seamless transitions during periods of organizational restructuring or process modification.
- Established strong relationships with both internal and external stakeholders, fostering communication channels that led to enhanced collaboration on various projects.
- Collaborated with various departments to analyze data trends, develop solutions, and implement effective strategies for process optimization.
- Developed and implemented strategic initiatives for process improvement, leading to more efficient operations and cost savings.
- Mitigated risks associated with business operations by implementing robust contingency plans designed to minimize disruptions in workflow or service delivery.
- Drove operational excellence by establishing best practices, standardizing procedures, and creating documentation to guide future projects.
- Handled multiple priorities simultaneously while consistently meeting aggressive deadlines without sacrificing quality or customer satisfaction rates.
- Streamlined processes by identifying inefficiencies and implementing improvements, resulting in increased productivity and reduced costs.
- Gathered and analyzed large amounts of data to determine improvement projections.
- Evaluated corporate business processes to align outcomes with strategic goals and corporate vision.
- Evaluated impact of process change on overall operation and determined return on investment.
- Achieved cultural shifts and process change through tenacious determination and interpersonal skills.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Senior Financial Analyst Supervisor
10 Years 9 Months- Managed financial analysis, budgeting, and forecasting initiatives over a ten-year tenure.
- Implemented Oracle 10.7 and 11i for all Financials.
- Oversaw account reconciliations and supported internal controls and SOX administration compliance.
- Analyzed financial data to identify trends and inform strategic business decisions.
- Developed comprehensive financial models to support operational efficiency initiatives.
- Streamlined reporting processes, enhancing accuracy and reducing turnaround time for financial reports.
- Mentored junior analysts, fostering professional development and knowledge sharing within the team.
- Collaborated with senior leadership to align financial goals with organizational objectives.
- Implemented advanced analytics tools to improve forecasting precision and decision-making capabilities.
- Enabled informed decision-making by presenting key findings from complex data sets in clear, concise formats for senior leadership team members.
- Trained new analysts on corporate policies and procedures and implemented mentoring program, reducing onboarding time.
- Collaborated with cross-functional teams to drive process improvements and increase operational efficiency.
- Facilitated accurate expense tracking through diligent maintenance of general ledger accounts and reconciliations.
- Streamlined financial reporting processes, resulting in more efficient delivery of critical information to stakeholders.
- Ensured compliance with regulatory requirements through diligent review of financial documents and reports.
- Developed comprehensive financial models that informed strategic decision-making for the organization.
- Increased financial accuracy by conducting in-depth analyses of financial data and trends.
- Maximized company resources by performing ad-hoc analyses supporting cost reduction initiatives across departments.
- Conducted detailed financial analysis to identify and evaluate changes in operations, trends and potential areas of improvement.
- Created and maintained precise and accurate models, charts and reports.
- Assisted in preparation of presentations, data tables and other documents for investor meetings.
- Participated in client meetings to discuss financial analysis and investment strategies.
- Developed financial projections and forecasts to guide investment decisions.
- Improved emergency resolution processes to save time.
Education
B.A. - Accounting/Finance
- Activities & Societies: Beta Alpha Psi Accounting Club, 4-H, Ski Club.
- Academic Involvement: Tutored freshman students in basic Accounting 101 and 102; assisted local community members with annual tax returns through Beta Alpha Psi.
- Awarded CPA
- Dean's List 12/31/1999
Skills
ERP Expertise: Oracle Fusion Cloud
Oracle R12/11i/10.7
JD Edwards
Business Process & Analysis: Workflow Optimization
Business Process Management
Analytical Skills
Finance & Compliance: Account Reconciliation
Fixed Assets Supervision
SOX Administration
Leadership: Cross-functional Team Leadership
Project Management
Strategy Alignment
Strategic planning
Cross-functional collaboration
Troubleshooting and problem resolution
Data-driven decision making
Documentation and reporting
Cross-functional communication
Talent development
Database development
Cross-functional team leadership
Teamwork and collaboration
Team leadership
Process improvement
Problem-solving
Training and development
Employee development
Multitasking
Employee coaching and mentoring
Business analysis and reporting
Performance reviewing
Computer skills
Staff management
Team building
Technical proficiency
Hiring and training
Organizational skills
Financial management
Performance evaluations
Onboarding and orientation
Preventive Maintenance
Conflict resolution
Analytical thinking
Certification
- Lean Six Sigma Certified
- Oracle Cloud GL Certified
- Oracle Cloud AP Certified
- Oracle Cloud AR Certified
- Oracle Cloud RSSP Certified
- Oracle Cloud CE Certified
- CPA
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Senior Manager Oracle Applications
Vetsource
01.2021 - CurrentRead More
IT Business Process Manager
Vetsource
08.2019 - 01.2021Read More
Sr. Functional Lead Oracle Applications
Banfield Pet Hospital
06.2017 - 08.2019Read More
Sr. Oracle Business Analyst
Banfield Pet Hospital
05.2015 - 06.2017Read More
Sr. Business Analyst
UTi Worldwide (DSV A/S)
12.2010 - 05.2015Read More
Senior Financial Analyst Supervisor
XPO Logistics, Inc.
02.2000 - 11.2010Read More
Washington State University
B.A. from Accounting/Finance
Read More