Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Diaz

Pacoima,CA

Summary

Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced difficult environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.

Overview

1
1
year of professional experience

Work History

Administrative Assistant

Automotive Credit Corp
Pacoima, CA
03.2022 - 07.2023
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Answered questions from customers regarding products and services offered by the company.
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Planned and completed group projects, working smoothly with others.
  • Worked with cross-functional teams to achieve goals.
  • Worked independently to meet deadlines and achieve objectives for special projects.
  • Worked independently with minimal supervision, taking ownership for assignments.
  • Worked independently and with other team members to decipher problems and create solutions.

Manager

McDonald's
Glendale, CA
10.2022 - 02.2023
  • Monitored staff performance and addressed issues.
  • Enforced customer service standards and resolved customer problems to uphold quality service.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Education

High School Diploma -

John H. Francis Polytechnic
Sun Valley, CA
06-2021

Skills

  • Office Administration
  • Proposal Writing
  • Information Security
  • Research
  • Document Control
  • Data Entry

Timeline

Manager

McDonald's
10.2022 - 02.2023

Administrative Assistant

Automotive Credit Corp
03.2022 - 07.2023

High School Diploma -

John H. Francis Polytechnic

Similar Profiles

CREATE PROFILE
Nicole Diaz