Craig Malone
North Ridgeville,Ohio
Overview
2027
2027
years of professional experience
Work History
Equal Employment Opportunity Specialist 0260
Department Of Veterans Affairs, ORM / 40 Hours Per Week
5 2023 - Current
- Analyzed equal employment opportunity complaints and verified validity while establishing effective resolutions.
- Facilitated discussions with persons associated with equal opportunity complaints to ensure accuracy of case data.
- Captured detailed notes from interviews and investigations, streamlining organization of documentation for cases.
- Counsel employees and applicants for employment who perceive discrimination in job related matters.
- Conduct fact-finding into allegations of discrimination by thoroughly researching all aspects of the issues.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Performed audits and deep document reviews to verify compliance with applicable laws.
- Resolved problems, improved operations and provided exceptional service.
- Facilitate resolution of EEO issues with disputed parties.
- Write EEO case reports supported by case law and federal regulations for adjudication.
- Provide guidance on EEO complaint processing.
- Evaluates and interprets EEO regulations, case laws, and policies.
- Recommend changes to EEO procedures based on new legal determinations.
- Facilitated open dialogue between employees and management to address potential EEO concerns before they escalated into formal complaints.
- Reviews, analyze, and solves equal employment opportunity and civil rights issues through fact-finding, problem analysis, and negotiation.
- Streamlined the complaint resolution process by maintaining organized records of all cases and their outcomes.
- Administered EEO laws and regulations, including 29 CFR 1614 and MD 110, to manage informal complaint processes.
- Reviewed and analyze counselor reports for accuracy and completeness.
- Reduced discrimination complaints by conducting thorough fact findings and addressing concerns promptly.
Equal Opportunity Investigator 0260
Equal Employment Opportunity Commission/ 40 Hours Per Week
04.2022 - 5 2023
- Investigated discrimination complaints through combination of document research and interviews..
- Documented findings and prepared detailed reports.
- Maintained confidentiality of all case related documentation.
- Investigated employment practices or alleged violations of laws to document and correct discriminatory factors.
- Interviewed persons involved in equal opportunity complaints to verify case information.
- Reviewed complaints and claims from workplaces about civil rights, determined validity and helped build satisfactory resolutions.
- Examined complaints made by workers, conducted interviews and mediated disputes.
- Conducted research, gathered information from multiple sources and presented results.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Identified issues, analyzed information and provided solutions to problems.
- Assisting with fact gathering, that resulted in preparing a written report of the facts.
- Writing in a clear, concise, and organized manner.
- Gather documents, information, and interview those involved to assess the situation and recommend the appropriate response.
- Review harassment and discrimination complaints and recommend steps to investigate concerns
- Conduct investigations including researching and analyzing information and conducting investigation interviews
- Processed formal complaints within EEOC federal law.
- Manage cases and ensuring timely response and advancement towards resolution
- Participate in onsite visits, mediations, and settlement negotiations
- Prepared EEOC procedural determinations.
- Recommended acceptance or dismissal of EEO claims
- Provide advice to business leaders on equal employment opportunity policy
- Monitors the work performed in support of EEO complaints processing by subordinate EEO specialists, to include timeliness and quality of work.
- Provides advice and assistance on complaint processing related matters.
- Performs full range of EEO complaint processing duties to include EEO intake, EEO counseling, and processing of formal complaints of discrimination.
- Explains all available options to employee/applicant, to include the benefits of Alternative Dispute Resolution (ADR).
- Serves as a mediator, when needed.
- Counsels EEO pre-complaints and facilitates timely movement through the formal process.
- Inputs all required information on inquiries and complaints into the ARC system for tracking and reporting purposes.
- Analyzes complaint and workplace demographic data to identify trends, barriers and opportunities for proactive EEO prevention efforts.
- Drafted acceptance and dismissal letters when applicable.
Timeline
Equal Opportunity Investigator 0260
Equal Employment Opportunity Commission/ 40 Hours Per Week
04.2022 - 5 2023
Equal Employment Opportunity Specialist 0260
Department Of Veterans Affairs, ORM / 40 Hours Per Week
5 2023 - Current