Summary
Overview
Work History
Education
Skills
Awards
References
Extracurricular Activities
Timeline
Generic

Nicole Disalvo

Delray Beach,FL

Summary

Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Hardworking Student offering part-time work experience and extensive knowledge of core subject matter. Meticulous and detail-oriented with excellent observational, organizational and communication skills.

Overview

4
4
years of professional experience

Work History

Part-Time Nanny

Aponte Family
08.2023 - Current
  • Assisted with light housekeeping duties as well as running errands.
  • Prepared meals and snacks for children based on dietary guidelines.
  • Developed strong communication with parents to provide updates on children''s progress, needs, and achievements.
  • Enhanced children''s emotional well-being by providing attentive care and nurturing relationships.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.

Hostess

The Meat Market
08.2023 - 03.2024
  • Answered customer questions about hours, seating, and menu information.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

SERVER

Point Judith Country Club
05.2023 - 08.2023
  • Resolved customer complaints and inquiries in a timely manner
  • Removed dishes and glasses from tables or counters to take to kitchen for cleaning
  • Memorized menu to help diners make informed meal choices
  • Prepared hot, cold and mixed drinks for patrons and chilled bottles of wine
  • Monitored food and beverage levels to satisfy customer needs
  • Informed kitchen of special dietary needs or requests, delivering personalized meal options
  • Wrote patrons' food orders on order slips or entered orders into computers for transmittal to kitchen staff
  • Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Checked patron identification to verify minimum age requirements for consumption of alcoholic beverages.

HOSTESS/BUSSER

Lauras Bar and Grille
12.2021 - 08.2022
  • Helped bus tables and ran food to patrons during high-volume periods
  • Supported servers and bussers through high-volume shifts with food running and table clearing
  • Answered phone calls to take reservations and address guest questions and concerns
  • Helped with seating arrangements, menu selections, and special requests of customers
  • Ensured that all guests were seated promptly according to restaurant policies
  • Managed telephone and internet take-out orders and coordinated hand-off for delivery orders with third-party drivers.

HOSTESS

Pane Vino
09.2020 - 08.2022
  • Processed phone and online orders, keeping food hot and fresh until picked up
  • Recorded and prepared to-go orders
  • Demonstrated excellent customer service skills to ensure a pleasant dining experience
  • Organized reservations and special events
  • Checked restrooms for cleanliness and availability of supplies
  • Answered questions about menu items, specials, and other restaurant information
  • Managed reservations for large groups or special events within the establishment
  • Trained new hostesses on proper procedures for seating guests.

Education

Business Marketing

Florida Atlantic University
Boca Raton, FL
05.2026

Cumberland High School
Cumberland, RI
06.2022

Skills

  • Patience and understanding
  • Reliability and Trustworthiness
  • Schedule Management
  • Effective Multitasking
  • Phone Etiquette
  • Customer service expertise

Awards

National Honor Society (Junior and Senior year)

References

  • Toni Owens, Point Judith Country Club, Restaurant Manager, (401) 792-9767, Toni@pjcc.club
  • Jay Dunlea, Lauras Bar And Grille, Restaurant Owner, employment@laurasbarandgrille.com
  • David Tornek, The Meat Market, Restaurant Owner, MeatMarket@bocaraton.net
  • Ariel Aponte, (720)-381-8959

Extracurricular Activities

Varsity Volleyball

Timeline

Part-Time Nanny

Aponte Family
08.2023 - Current

Hostess

The Meat Market
08.2023 - 03.2024

SERVER

Point Judith Country Club
05.2023 - 08.2023

HOSTESS/BUSSER

Lauras Bar and Grille
12.2021 - 08.2022

HOSTESS

Pane Vino
09.2020 - 08.2022

Business Marketing

Florida Atlantic University

Cumberland High School

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Nicole Disalvo