Nicole Dixon

Handle all upfront collections for all surgery and ancillary services. Responsible for evaluating patients financial conditions, and assisting with funding sources and financial aid plans when needed. Microsoft excel is used daily. Provide spreadsheets to employers to track all collections.

• Contacted insurance providers to obtain key information regarding patient benefits and to submit documentation for accounts.
• Liaised between patient, doctor and insurance provider to smooth claims processes.
• Managed caseload effectively, ensuring timely follow-up appointments and communication with clients.
• Documented details regarding contact with patients, providers and other individuals in system.
• Communicate with all other departments daily to ensure a streamline process.

• Assisted in payroll
• Tracked attendance, handled all PTO request. Reporting to corporate daily.
• Filing, faxing, organizing all paperwork and multiple spreadsheets.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
• Managed expense reports for executive staff members, ensuring accurate documentation of spending for budgeting purposes.

• Provided homework assistance using specific curriculum and materials.
• Supported students with helpful study habits and exam strategies.
• Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
• Motivated students towards learning and studying to build self-confidence and reduce fear of failure.