NICOLE D. L. CINTRON

• Provided office support such as answering telephones, client contact, Motion Practice, Document Production, Data Entry and Billing.
• Interacted with customers by phone, email, or in-person to provide information.
• Reduced costs by negotiating contracts with vendors for office supplies, equipment, and services.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Conducted detailed client intakes and entered information into company database.
• Generated leads to meet and exceed revenue goals by identifying new clients.
• Coordinated travel arrangements for attorney attending conferences or meeting clients out-of-town, resulting in seamless logistical planning that saved time and resources.
• Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
• Coordinated with clients to resolve outstanding balances, resulting in a higher percentage of on-time payments.
• Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
• Managed implementation of new billing software, contributing to more accurate financial reporting and data management.
• Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
• Utilized various software programs to process customer payments.

• Work alongside Managing Member/Owner of commercial litigation firm whose clients are solely automobile dealerships in handling purchase and sale of those business automobile dealerships as well as Real Estate; support and maintain busy small claims court case load; manage day to day operations of office; conduct research and writing of pleadings; heavy client contact; maintenance of daily calendar.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Provided exceptional customer service when addressing client inquiries or concerns via phone calls
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Communicated with clients, opposing counsel and court personnel to keep all parties informed on case updates.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
• Shouldered administrative duties for legal staff such as scheduling, filing, responding to inquiries and answering phones.
• Liaised with court personnel to remain current on procedures and filing requirements, ensuring timely compliance with legal deadlines.
• Coordinated travel arrangements for attorneys, enabling them to attend essential meetings without delay or logistical issues.
• Created and printed legal documents for attorneys to review.

• Provided leadership, management and office support to attorneys, legal/clerical staff of office.
• Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
• Liaised with court personnel to remain current on procedures and filing requirements, ensuring timely compliance with legal deadlines.
• Maintained a high level of customer service by addressing concerns promptly, demonstrating empathy for clients'' situations while upholding professionalism at all times.
• Shouldered administrative duties for legal staff such as scheduling, filing, and responding to inquiries.

Provided support to attorneys in areas of Real Estate, Tax lien foreclosures and Estate Planning. Drafted Motions for Summary Judgment; Prepared Land Transfer documents for residential Real Estate transactions; Conducted research for the purposes of drafting pleadings for Litigation purposes.

• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Assisted counsel in preparing answers, providing documentation, and information for discovery request.
• Prepared legal briefs, motions, and pleadings.
• Produced legal documents such as briefs, pleadings and appeals.
• Reviewed, edited and proofread litigation for proper grammar, spelling and punctuation.

Assisted attorneys with performing Collections; Production of pleadings from Summons and Complaint through Judgment including Income Executions and Garnishments.

Drafted Contracts and all Transfer documents for residential Real Estate transactions.

• Managed general clerical needs such as opening and closing files, scanning sheets and faxing documents.
• Prepared drafts of forms, letters and agreements for legal staff us
• Generated pleadings and other legal documents for review by attorneys.
• Filed documents with courts on behalf of attorney.

• Worked alongside Managing Attorney to oversee Legal Department of Collections Law Firm. Responsible for conducting research and writing Motions and Pleadings for FDCPA based lawsuits. Provided support to the department by processing all legal correspondence as well as delegated workload of staff attorneys and paralegals.

Responsible for Drafting and all Pleadings with regards to Foreclosure Defense nationwide. Involved in direct negotiations with lenders; Heavy client contact; Assisted in processing all documents for the purposes of loan mitigation.

• Monitored office workflow and administrative processes to keep operations running smoothly.
• Reported issues to higher management with great detail.

Personal Legal Assistant to Collections Law firm CEO Assisted in day to day workings of the firm

• Heavy client contact.
• Reduced attorney workload by drafting routine legal documents such as pleadings, motions, and affidavits.
• Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
• Enhanced case efficiency by organizing and maintaining legal documents, files, and correspondence.
• Conferred with clients and other involved parties to gather and track case information.

• Performed all aspects of maintaining Civil Law practice specializing in areas of Real Estate, client contact and commercial litigation; Heavy client contact
• Responsible for managing everyday functioning of practice including billing, file management and document preparation
• Assisted in obtaining loan modifications for clients.
• Completed electronic filings, initiated billing statements, and managed firm administrative matters.
• Contacted clients to schedule appointments and discuss progress of cases.