Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Doerner

West Chester,OH

Summary

Dynamic professional with extensive experience in educational support and customer service, notably at Lakota Local School District. Proven ability in training and mentoring staff while demonstrating excellent verbal communication and conflict resolution skills. Committed to fostering inclusive environments and enhancing student engagement through effective planning and resource management.

Overview

2026
2026
years of professional experience

Work History

Instrustional Aide

Lakota Local School District
03.2022 - Current
  • Monitored student progress and provided feedback to support educational goals.
  • Participated in professional development workshops to improve instructional support skills.
  • Provided support during classes, group lessons, and classroom activities.
  • Provided one-on-one support for students needing additional assistance, improving their understanding of course material.
  • Assisted in monitoring student progress, providing feedback to teachers for assessment and improvement strategies.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Maintained safety and security by overseeing students in recess environments.

Stay at Home Mom

Self
02.2016 - 03.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Organized schedules, dinner, and pickups and drop offs
  • Behavior management
  • Conflict resolution

Guest Service Att

Target
2014 - 2016

Same Roles that I had when I worked at Target in Michigan.

Guest Service Attendant

Target
2012 - 2014
  • Assisted guests with inquiries, ensuring prompt and courteous service.
  • Maintained cleanliness and organization of guest areas, enhancing overall visitor experience.
  • Collaborated with team members to resolve guest concerns effectively and efficiently.
  • Executed check-in and check-out processes accurately, streamlining operations.
  • Provided information on amenities and services, promoting positive guest engagement.
  • Monitored inventory levels of supplies, ensuring availability for daily operations.
  • Trained new staff on customer service protocols and operational procedures.
  • Demonstrated proactive problem-solving skills when resolving unexpected challenges or complaints from guests.

Assistant Manager

Little Caesars Pizza
2010 - 2012
  • Managed inventory levels, ensuring optimal stock levels to meet demand without overstocking.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.

Team Member

Big Johns Steak and Onion
2008 - 2010
  • Engaged with customers to provide excellent service and address inquiries.
  • Took orders via Telephone, drive through, and in person.
  • Prepped ingredients for operation, and cooked customer orders
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Adapted quickly to new tasks and responsibilities as assigned.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Developed strong cooperative relationships with coworkers and managers.
  • Contributed to team success by completing jobs quickly and accurately.

Assistant Manager

Hungry Howies Pizza & Subs
2005 - 2008
  • Assisted in developing operational strategies to enhance team performance and customer satisfaction.
  • Coordinated daily activities and resources to ensure efficient workflow and timely project completion.
  • Trained new staff on company policies, procedures, and best practices to foster a collaborative work environment.
  • Implemented process improvements that streamlined operations and reduced response time for customer inquiries.
  • Helped with food orders and Inventory
  • Took customer orders via telephone
  • Checked customers out using cash register
  • Opened/Closed the store
  • Closed out cash register, and took deposits to the bank.

Team Member

NCG Cinemas
2002 - 2005
  • Assisted in daily operations by performing routine tasks efficiently.
  • Collaborated with team members to maintain a positive work environment.
  • Learned and adhered to safety protocols while handling equipment.
  • Supported inventory management by organizing and restocking supplies.

Education

High School Diploma -

Morrice Jr/Sr High
Morrice

Skills

  • Student needs support
  • Classroom support
  • Student inclusion
  • Training and mentoring staff
  • Delegating tasks
  • Team Leadership
  • Excellent verbal communication
  • Active listening and empathy
  • Time management and organization
  • Attention to detail
  • Conflict resolution
  • Planning, budgeting and resource management
  • Prioritization

Timeline

Instrustional Aide

Lakota Local School District
03.2022 - Current

Stay at Home Mom

Self
02.2016 - 03.2022

Guest Service Att

Target
2014 - 2016

Guest Service Attendant

Target
2012 - 2014

Assistant Manager

Little Caesars Pizza
2010 - 2012

Team Member

Big Johns Steak and Onion
2008 - 2010

Assistant Manager

Hungry Howies Pizza & Subs
2005 - 2008

Team Member

NCG Cinemas
2002 - 2005

High School Diploma -

Morrice Jr/Sr High