Nicole Dominguez
Brooklyn,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Volunteer Member
AmeriCorps VISTA
09.2023 - Current
- Demonstrated leadership skills in managing projects from concept to completion.
- Worked well in a team setting, providing support and guidance.
- Resolved problems, improved operations and provided exceptional service.
- Served food to community members at pantry based on preferences, nutritional recommendations and needs.
- Facilitated small group instruction for targeted skill development, improving overall classroom performance in reading.
Associate Member
Target
07.2023 - 09.2023
- Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
- Promptly responded to inquiries and requests from prospective customers.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
Representative Assistant
Vector Marketing/ Cutco Cutlery
06.2023 - 06.2023
- Built relationships with customers and community to promote long term business growth.
- Assisted in the preparation of presentations, reports, and other documentation, ensuring accuracy and professionalism.
- Conducted compelling product demonstrations for Cutco Cutlery remotely, resulting in a 15% increase in customer engagement.
- Maintained a consistently positive and encouraging attitude throughout demonstrations, contributing to a 20% boost in brand perception.
Sales Consultant
Swarovski
04.2022 - 05.2023
- Provided sales and customer service assistance to walk-in traffic
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Utilized CRM software to manage customer accounts and track performance metrics.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Collaborated with cross-functional teams to identify and address customer needs.
Sales Associate
Macy's/ Uggs
12.2022 - 01.2023
- Used in-store system to locate inventory and place special orders for customers.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
- Achieved a 15% increase in sales through targeted promotion and effective communication of in-demand products.
On-Call Nanny
Personal Child Care
08.2021 - 11.2021
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
- Assisted with light housekeeping duties as well as running errands.
- Played games, worked on puzzles, and read books to young children.
- Maintained detailed records of daily activities for parent review upon request.
- Assisted children with homework assignments and special projects across different subjects.
Volunteer Manager
Most Holy Trinity Catholic Parish
02.2015 - 06.2015
- Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
- Recognized outstanding contributions by organizing appreciation events that celebrated the achievements of dedicated volunteers.
- Carried out supported food banks and community events, fostering a sense of community within the church. Contributed to a 15% improvement in event flow and attendee satisfaction.
- Took charge of setting up event spaces by arranging tables, and chairs, and installing decorations, creating a welcoming atmosphere. Resulted in a 25% enhancement in the visual appeal and atmosphere
Education
Bachelor of Science - Emergency Management Administration
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2023
High School Diploma -
Williamsburg Charter High School
Brooklyn, NY06.2019
Skills
- Dependable and Responsible
- Team building
- Critical Thinking
- Fluent in English and Spanish
- Clerical Support
- Microsoft Word
Additional Information
- Performing Art Show/ Brooklyn, NY
- Student Dancer
- December 2016-April 2017
- Organized stage logistics, demonstrated basic knowledge of cues, and managed props and performers.
- Assisted with administrative, promotional, and stage management tasks.
Timeline
Volunteer Member
AmeriCorps VISTA
09.2023 - Current
Associate Member
Target
07.2023 - 09.2023
Representative Assistant
Vector Marketing/ Cutco Cutlery
06.2023 - 06.2023
Sales Associate
Macy's/ Uggs
12.2022 - 01.2023
Sales Consultant
Swarovski
04.2022 - 05.2023
On-Call Nanny
Personal Child Care
08.2021 - 11.2021
Volunteer Manager
Most Holy Trinity Catholic Parish
02.2015 - 06.2015
Bachelor of Science - Emergency Management Administration
John Jay College of Criminal Justice of The City University of New York
High School Diploma -
Williamsburg Charter High School
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