Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole D'orio

Guilford,CT

Summary

Professional Bartender with extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Overview

11
11
years of professional experience

Work History

Bartender

Shipwreck Tavern
02.2024 - Current
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Personal Assistant

Ela By The Blonde Dr
02.2018 - Current
  • Maintained appropriate filing of personal and professional documentation.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Elevated customer satisfaction rates through prompt handling of inquiries, requests, and concerns.
  • Streamlined the owner''s schedule by managing appointments, meetings, and travel arrangements.
  • Enhanced efficiency in daily operations by organizing and maintaining office filing systems.
  • Sourced and ordered office equipment and supplies.
  • Answered phone calls and addressed customer questions and concerns to promote satisfaction and continued business.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.

Bartender

Good Times Inc.
05.2015 - 01.2024
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Assisted with staff training, sharing expertise in bartending techniques and customer service best practices.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Bartender/Server

Haywire Burger Bar
02.2013 - 04.2016
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.

Education

No Degree - Business Administration

Middlesex Community College - Middletown
Middletown, CT
06.2025

No Degree - Business

Old Dominion University
Norfolk, VA
05.2015

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Outgoing Personality
  • Customer service expertise
  • Cash Register Operation
  • Professional Appearance
  • Alcohol awareness
  • Team training and development

Timeline

Bartender

Shipwreck Tavern
02.2024 - Current

Personal Assistant

Ela By The Blonde Dr
02.2018 - Current

Bartender

Good Times Inc.
05.2015 - 01.2024

Bartender/Server

Haywire Burger Bar
02.2013 - 04.2016

No Degree - Business Administration

Middlesex Community College - Middletown

No Degree - Business

Old Dominion University

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Nicole D'orio