Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Nicole Drozhzhin

Gresham

Summary

Devoted detail-oriented team member with strong organizational practice and skills. Ability to handle multiple tasks when under pressure with high quality. Is able to handle complicated customers and is ready to be there when the team needs me.

Overview

5
5
years of professional experience

Work History

Patient Care Coordinator Specialty Surgery Clinic

Adventist Health
08.2024 - Current

Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic. Checking in and out patient's, schedule appointments and working with referrals. Answering phone calls and coordinating documents to the correct files. Resolved patient concerns and complaints with empathy and professionalism, helping patients feel more comfortable and satisfied. Computer skills with epic.

Shadowing Hygienist

Willamitte Dental Clinic
01.2025 - 01.2025

20 Hours

Team Member

Jamba Juice
08.2023 - 01.2024
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.
  • Strengthened communication skills through regular interactions with others.
  • Paid attention to detail when completing tasks.
  • Have experience with register and handling cash accordingly.


Babysitter

Alla Zaikin
02.2020 - 08.2023

Part time babysitter.

Babysat on-call when my employer needed me.

This job required a lot of patience, responsibility, and knowing how to handle children in their rough times. I was watching over them, cleaned, cooked and prepped meals, and guided them with homework.

Education

Shadowing Hours

High School Diploma -

Metro East Web Academy
Gresham, OR
06.2023

Associate of Arts -

Mt Hood Community College
06.2023

Associate of Science - Prerequisites For Dental Hygiene Program

Mt Hood Community College
06.2023

Associates of General Studies

Mt Hood Community College
Gresham, OR
06.2023

Skills

  • Customer care
  • Active listening
  • Communication
  • Time management
  • Responsible
  • Complaint resolution
  • Positive mindset
  • Patience
  • Organizational skills
  • Creative
  • Multilingual
  • Computer Skills
  • Multi Tasking
  • Epic trained
  • Handling payments

Languages

English
Native or Bilingual
Russian
Full Professional
Ukrainian
Full Professional

Timeline

Shadowing Hygienist

Willamitte Dental Clinic
01.2025 - 01.2025

Patient Care Coordinator Specialty Surgery Clinic

Adventist Health
08.2024 - Current

Team Member

Jamba Juice
08.2023 - 01.2024

Babysitter

Alla Zaikin
02.2020 - 08.2023

Shadowing Hours

High School Diploma -

Metro East Web Academy

Associate of Arts -

Mt Hood Community College

Associate of Science - Prerequisites For Dental Hygiene Program

Mt Hood Community College

Associates of General Studies

Mt Hood Community College
Nicole Drozhzhin