Nicole Duemke

Experienced Sales Manager leading a team of Sales Development Representatives (SDRs) and Account Executives (AEs) to drive revenue growth. Focused on optimizing lead generation, sales processes, and team performance.

Key Responsibilities:

• Fostered a high-performance culture by mentoring and coaching SDRs and AEs.
• Lead Generation: Oversee and enhance lead qualification strategies for high-quality prospects.
• Led AE teams in effectively managing sales processes, offering strategic insights and successfully negotiating deals.
• Performance Metrics: Analyze KPIs, report to management, and implement improvement plans.
• Sales Strategy Development: Collaborate with senior leadership to align sales initiatives with company objectives.
• Customer Relationship Management: Ensure strong client relationships and address their needs.
• Forecasting and Planning: Analyze sales data to set targets and develop action plans.
• Collaboration: Work with Marketing and other departments to streamline customer acquisition and retention.
• Recruitment: Participate in hiring and onboarding new sales team members.

• - Increased efficiency in TTCs at VMware.
• Guided team of sales professionals to outperform client targets, achieving $16.25M LQ in the End User Computing and Commercial Regions
• Crafted and executed successful HPS strategies resulting in an average quarterly team attainment of 109.61%, exceeding goals consistently.
• Maximized the efficiency of lead qualification techniques to achieve a significant rise in strategic Line of Business (LOB) expansion by 73% - 84.72%
• Utilized performance metrics to generate accurate forecasts with a 104% accuracy rate, facilitating data-driven adjustments for improved sales strategies.
• Collaborated with cross-functional teams to present actionable improvement plans based on performance insights, strengthening client relationships and initiating future negotiations.
• Gained recognition as Rocky Mountain Rockstar FY24Q1, acknowledged with Manager of the Quarter accolade from Director FY24Q2 due to exceptional leadership skills and superior team performance.

• Served as a Subject Matter Expert (SME) and team lead in technology support renewals, mentoring new representatives on complex deals and sales strategies
• Successfully managed a high-volume sales pipeline, consistently exceeding targets through effective client engagement and relationship building

• Assisted clients in navigating the medical process for hearing solutions, customizing recommendations based on individual needs to improve overall quality of life

• Managed client relationships and conducted market research to identify new business opportunities, enhancing project outcomes through effective collaboration with production teams

• Company Overview: Dell
• Focused on inside sales for technology renewals, utilizing relationship management to exceed quarterly quotas and maintain high customer satisfaction rates