Nicole Dunham
Windsor,Wi
Summary
Results-driven professional with a strong work ethic and proven expertise in machinery operation at Bell Laboratories Inc. Skilled in quality control and process improvement, I successfully trained new employees and enhanced safety compliance, contributing to a more efficient and productive work environment. Committed to achieving operational excellence and fostering teamwork.
Overview
12
12
years of professional experience
Work History
Auto Machine Operator
Bell Laboratories Inc.
Windsor, WI
02.2023 - 05.2025
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
Assistant Branch Manager
Anchor Bank/ Old National Bank
Waunakee, WI
11.2013 - 09.2017
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Monitored daily branch activities, quickly identifying areas requiring improvement or corrective action to maintain operational excellence.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Assisted in creating a welcoming branch atmosphere by maintaining cleanliness, organization, and visually appealing displays of promotional materials.
- Built rapport with account holders by reaching out with product recommendations and account updates.
- Coached and developed branch staff by offering constructive feedback and Type training opportunities.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
- Supervised team of Number branch employees and made recommendations regarding performance evaluations.
- Coordinated staff schedules, maintaining optimal staffing levels during peak business hours for improved customer experience.
- Implemented process improvements to increase productivity.
- Managed risk effectively through strict adherence to compliance guidelines, minimizing financial losses due to fraud or errors in transactions.
- Collaborated with tellers, universal bankers and personal bankers to exceed sales goals.
- Improved teller accuracy by implementing standardized cash handling procedures and conducting regular audits on cash drawers.
- Developed strong relationships with key clients, contributing to significant growth in business revenue.
- Developed and managed employee schedules, balancing individual requests and requirements with business needs.
Education
High School Diploma - General
Beaver Dam High School
Beaver Dam, WI06.2002
Skills
- Strong work ethic
- Good communication
- Attention to detail
- Machinery operation
- Teamwork and collaboration
- Workplace safety
- Problem-solving
- Machinery operations
- Assembly and production
- Equipment operation
- Power and hand tools
- Safety compliance
- Heavy lifting
- Machine maintenance
- Quality control
- Manufacturing experience
- Basic math
- Quality assurance
- Manufacturing
- Assembly procedures
- Equipment monitoring
- Process improvement
- Preventive Maintenance
- Quality assurance controls
- Automated assembly
- Breakdown troubleshooting
- Organizational skills
- Time management
- Written communication
- Multitasking Abilities
- Multitasking and organization
- Team building
- Mechanical troubleshooting
- Health and safety regulations
- Documentation and reporting
- Peer training
- Team collaboration and leadership
- Goal setting
- Relationship building
- Inventory control
Accomplishments
I started at Bell as a packer 1 in February, by May I was an Auto Assembly operator. I learn quickly, and do my best to eliminate waste, and push productivity. I worked closely with the Engineers, and Maintainence to ensure the machines were working as they should.
Timeline
Auto Machine Operator
Bell Laboratories Inc.
02.2023 - 05.2025
Assistant Branch Manager
Anchor Bank/ Old National Bank
11.2013 - 09.2017
High School Diploma - General
Beaver Dam High School