Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Durst

Bridgehampton,NY

Summary

Through hard work and attention to detail, I’ve progressed from an associate level to Store Manager, becoming well versed in the world of retail, with skills ranging from guest service to sales strategy. I have found passion in team development with an emphasis on long term growth. Enabling team members to feel empowered to learn, while committed to fostering individualism and self-expression within the spaces I occupy. I prioritize creating supportive atmospheres, blending collaborative efforts with leadership to drive success.

Overview

7
7
years of professional experience

Work History

Personal Assistant/Personal Stylist

Freelance
10.2023 - Current

• Pull looks together for travel, events, etc

• Closet cleanouts and organization

• Run errands, pack for travel, manage itenerary, list items for sale via different socials

• Create personalized look books and style boards reflective of my client/event/location for travel

Store Manager

Stoney Clover Lane
11.2020 - 10.2024
  • Responsible for driving results and developing my team to achieve target sales. Oversaw all aspects of the store
  • Emphasized customer engagement as a key element in driving sales, beginning in store and continuing through outreach, creating lasting relationships at the core of our business year over year
  • Key memory for learning names and faces of guests in order to establish a personal connection., Learned who was shopping, remembered what they had purchased and knew what to sell next.
  • Led by example selling on the floor using key strategies and offering guidance to team members
  • Knowledgeable in analyzing KPI results, planning, and executing selling strategies
  • Optimizing team schedule to stay within payroll needs, planning accordingly to achieve daily tasks while maximizing selling hours
  • Successful with team retention moving from ASM to SM
  • Well versed in a range of traffic patterns from working at a seasonal location, able to pivot and adapt selling strategies
  • Experience working alone to managing a staff up to 15 on season

Assistant Store Manager

Stoney Clover Lane
05.2021 - 07.2022
  • Brand building through customer relations and guest service, in store, over the phone and through channels such as Tulip
  • Accountable for overseeing brand execution of in-store trunk shows, launches, visual merchandising and events
  • Learned to delegate tasks according to individual strengths and personalities focusing on team development
  • Adaptable and collaborative, assisting on location in Nashville, Palm Beach and NYC locations

Key Holder

Stoney Clover Lane
11.2020 - 04.2021
  • Inventory receiving and processing, discrepancies and stock management
  • Proficient with POS, Tulip and Netsuite
  • Understanding product knowledge to pull styles, recommend product and sell with ease

Key Holder

Juniper
04.2018 - 05.2020
  • Small business, stand alone boutique
  • Styled and dressed mannequins weekly according to season, occasion and target audience
  • Assisted with floor sets, visual merchandising, buying and window displays
  • Experience with closing and opening procedures, steaming, seasonal remerchandising, running on the floor, styling and manager on duty roles

Education

Bachelor of Arts - French Language And Literature

Miami Universty
Oxford, OH
05-2020

Skills

    Customer Service and conflict resolution

    Team Management, development and retention

    Detail oriented and organized

    Adaptable and flexible

    Quick to absorb instruction and implement learning

Timeline

Personal Assistant/Personal Stylist

Freelance
10.2023 - Current

Assistant Store Manager

Stoney Clover Lane
05.2021 - 07.2022

Store Manager

Stoney Clover Lane
11.2020 - 10.2024

Key Holder

Stoney Clover Lane
11.2020 - 04.2021

Key Holder

Juniper
04.2018 - 05.2020

Bachelor of Arts - French Language And Literature

Miami Universty
Nicole Durst