Nicole Dyson

Pursued my passion for health and fitness while being my own boss, learning discipline of time management and self starting. during this time I learned to manage my time with business while balancing my home life of my children's extracurricular activities and virtual home school.

• Leading online fitness classes
• sales of health and fitness products
• Educating others as well as myself on the importance of a healthy lifestyle.

• April 2006-2010 Medical Assistant
• Precepted newly hired medical assistants to train each on office procedures and important tasks.
• Documented patient information in EMR and prepared paperwork for medical staff.
• Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
• 2010-2013 Lead Medical Assistant
• Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.
• Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
• Arranged surgeries with surgical center, confirming times with patients and preparing admission and consent forms.
• 2013-2015 Managing Medical Assistant
• Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
• Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
• Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.

• Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
• Collected co-payments from patients for visits and completed daily cash deposits to secure funds.
• Directed patients to exam rooms, fielded questions and prepared for physician examinations.
• Assisted with routine checks and diagnostic testing by collecting and processing specimens.
• Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
• Prepared patients for X-rays, electrocardiograms, suture removal and dressing changes.
• Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
• Performed clerical duties, such as word processing, data entry, answering phones and filing.
• Met operational targets consistently by guiding and motivating medical assistant team to effectively handling administrative and clinical needs.