Nicole Eastom
Fort Wayne,IN
Summary
Dedicated clinical manager with experience in clinical leadership and quality improvement. Proven track record of streamlining processes to enhance patient care and operational efficiency. Known for commitment to high standards and impactful results. Highly reliable, adaptable, and skilled in leadership and clinical oversight, with focus on team collaboration and achieving results.
Overview
27
27
years of professional experience
1
1
Certification
Work History
PPG RN Clinical Manager
Parkview Health
Fort Wayne, IN
06.2022 - Current
- Assisted in the recruitment process for new team members, screening candidates, interviewing candidates, and making hiring recommendations based on skills assessment results.
- Investigated and resolved issues affecting clinic operations and patient care.
- Streamlined workflow processes for increased efficiency, reduced patient wait times, and increased productivity in the clinical setting.
- Managed clinic schedules and staffing ratios, ensuring optimal coverage for all clinics without compromising patient care standards.
- Oversaw clinical budgets, ensuring efficient use of resources, while identifying cost-saving measures.
PPG RN Clinical Supervisor
Parkview Health
Fort Wayne, IN
09.2019 - 06.2022
- Promoted a culture of safety and quality assurance by conducting regular audits and risk assessments within the clinical environment.
- Improved staff performance through consistent coaching, mentoring, and identification of areas for growth.
- Successfully managed challenging situations within the clinic using conflict resolution skills to address concerns professionally and effectively.
- Facilitated ongoing staff education through quarterly skills labs, daily and weekly huddles, weekly emails, face-to-face rounding, and hands-on training with skill competency check-offs.
- Managed clinical staff schedules to maintain appropriate staffing ratios.
Instructor
Ivy Tech Community College
Fort Wayne, IN
08.2018 - Current
- Developed and implemented curriculum enhancements to improve student engagement and learning outcomes.
- Reviewed and updated course materials regularly to align with industry trends and educational requirements.
- Assessed student performance through formal and informal evaluations, providing constructive feedback for improvement.
- Coordinated student externship placement while ensuring all program requirements are met and maintained for the student and facility.
Substitute Registered Nurse
Fort Wayne Community Schools
Fort Wayne, IN
08.2015 - 08.2019
- Administered medications and provided patient care in alignment with established protocols.
- Monitored student health conditions and documented changes for appropriate medical response.
- Responded promptly to medical emergencies, ensuring safety and effective first aid interventions.
- Maintained accurate health records, adhering to confidentiality standards and regulatory requirements.
Instructor
Ross Medical Education Center
Fort Wayne, IN
08.2011 - 12.2015
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
Previous Roles at Parkview Health
Parkview Health
Fort Wayne, IN
08.1999 - 09.2019
- Registered Nurse, Coronary/Medical ICU (2009-2019)
- Patient Care Tech/Student Nurse, Coronary/Medical ICU (2004-2009)
- Data Entry Technician, Quality Management (2002-2004)
- Nursing Assistant, Medical/Surgical Unit (2000-2002)
- Inter-Cooperative Education Student, Quality Management (1999-2000)
Education
Associate of Science - Nursing
University of Saint Francis
Fort Wayne, IN12-2008
Skills
- Clinical leadership
- Quality improvement
- Teamwork and collaboration
- Critical thinking
- Attention to detail
- Organizational skills
- Microsoft office
- Compliance reports
- Clinical Specific Software
Certification
- BLS, BLS Instructor
Timeline
PPG RN Clinical Manager
Parkview Health
06.2022 - Current
PPG RN Clinical Supervisor
Parkview Health
09.2019 - 06.2022
Instructor
Ivy Tech Community College
08.2018 - Current
Substitute Registered Nurse
Fort Wayne Community Schools
08.2015 - 08.2019
Instructor
Ross Medical Education Center
08.2011 - 12.2015
Previous Roles at Parkview Health
Parkview Health
08.1999 - 09.2019
Associate of Science - Nursing
University of Saint Francis
Licensure
- RN License Number: 28182942A