Nicole E. Dennis
Hampton,VA
Summary
Accomplished Community Center Manager with a proven track record at the City of Hampton, excelling in partnership building and budget management. Demonstrated expertise in enhancing community outreach and fostering team collaboration, significantly improving program offerings and operational efficiency. Skilled in public speaking and adept at securing funding, showcasing a blend of hard and soft skills vital for dynamic community engagement.
Overview
21
21
years of professional experience
Work History
Community Center Manager
City of Hampton, Parks, Recreation & Leisure Services
Hampton, USA
03.2022 - Current
- Monitored program performance metrics to ensure that objectives were being met efficiently.
- Collaborated with board members on strategic planning initiatives for long-term success.
- Prepares and administers a million-dollar budget, maintains records, and prepares reports.
- Resolved conflicts between staff members while maintaining a positive work environment.
- Researched grant opportunities to secure additional funding for the center's programs.
- Coordinated with local businesses to provide resources or supplies for center activities.
- Implemented safety protocols in accorunderdance with OSHA standards.
- Prepared and maintained budgets, personnel records, and training manuals.
- Developed partnerships with local organizations to expand programming offerings at the center.
- Coordinated activities between departments to ensure efficient workflow processes.
- Spoke to community groups to explain and interpret purposes, programs, and policies.
- Developed and implemented community outreach programs to increase public awareness of the center's services.
- Conducted regular meetings with staff members to discuss progress on projects or initiatives.
- Provided direct service and support by handling referrals for advocacy issues or resolving complaints.
- Implemented and evaluated staff, volunteer, or training programs.
- Recruited, interviewed, and hired volunteers and staff.
- Participated in community events such as health fairs or festivals to promote the center's mission.
- Served as a liaison between the center and city government agencies when needed.
Recreation Program Coordinator
City of Hampton, Parks & Recreation
Hampton, USA
10.2015 - 03.2022
- Coordinates activities with other recreation teams and related agencies.
- Evaluates programs and special events through feedback from team members, surveys, and program participants.
- Establishes policies and procedures related to special events and community centers, and serves as a liaison and resource to community organizations.
- Solicits monetary and in-kind sponsorships, and develops partnerships with businesses and other agencies to further fund and support programs.
- Performs various administrative tasks, including program evaluations, programming budgets, and related financial records.
- Designs graphic publications and artwork from conceptual ideas through finished products, including full-color brochures, flyers, posters, programs, invitations, and newspapers.
- Writes press releases, brochures, and ad copy to promote and advertise special programming.
- Manages records and statistical data related to program activities.
- Ensures that accurate records of program are maintained to include participants, spectators, admission fees, performance contracts, vendor fees, sponsorships, and expenditures
- Develops statistical and evaluation tools and determines measurement success indicators
Recreation Professional
City of Hampton, Parks & Recreation
Hampton, USA
04.2005 - 10.2015
- Design, organize, and implement a comprehensive year round recreation program for a wide range of Clients which includes adults, youth, senior citizen, and handicapped
- Implement the day to- day operation of activities such as athletic programs, outdoor programs, instructional classes, day trips, and competitive events as well as special events throughout the City of Hampton, VA
- Provided input on the design of training plans and programs which has helped to establish a team of personal performance objectives, as well as administrative systems policies to support team management
- Ensure logistical aspect of each activity or program
- Primarily responsible for counseling all youth and teens as they participate in both community and recreation groups
- Coordinate the use of program space with other recreation personnel, and school system
- Involved in grant writing and providing statistical analysis on teen programming in the area
- Supervisor of over 20 junior program aides, program aides, recreation specialists, and program leaders
- Required responsibility in opening and closing the building, safekeeping, and responsible for after hour rentals
- Responsible for purchasing items, planning field trips, and coordinating activities for the area summer camp which serves over 100 children during a ten-week session
Recreation Specialist
The City of Hampton, VA Parks & Recreation
Hampton, USA
10.2003 - 04.2005
- Conduct programs and activities for youth to include daily recreational activities and classes, special events, field trips, athletic and fitness programs, arts and crafts, and therapeutic programs
- Provides statistics on number of participants and success of each type of activity
- Confers with parents to determine the child’s need for leisure time development
- Organizes, promotes, and develops interest in activities such as leisure games, active and passive sports, storytelling, elementary music, drama, dance, etc
- Maintain discipline and order within the program site and other activity areas
- Provided leadership and instruction in the techniques used in a variety of arts and crafts
- Planned daily; monthly; annual programs and activities for facility
- Instructed participants in all programs offered at recreation site
- Open and closed the program site and secured the area
- Coordinates a wide variety of enrichment programs
- Maintained comprehensive records of programs; attendance records, permission slips, and participation totals
- Promoted programs and also searched for new facilitators
Education
Bachelor of Science - Major: Criminal Law/ Public Administration
University of Phoenix
Phoenix, AZ12-2025
Certification from North Carolina State University - Supervisors' Management
National Recreation and Park Association
01.2016
Some College (No Degree) - Criminal Justice
Thomas Nelson Community College
Hampton, VA 01-2004
Major: Business Administration -
Morgan State University
Baltimore, MD01.1995
Skills
- Understanding Local Governance
- Public speaking
- Budget management
- Effective Report Writing
- Cultural sensitivity
- Team collaboration
- Adaptability and flexibility
- Facility management
- Fundraising strategies
- Partnership building
- Community Outreach
- Interpersonal skills
- Relationship building
- Written and verbal communication
Affiliations
- New Phoebus Partnership Executive Board Member
- Hampton- Newport News Chapter Continentals
- Virginia Recreation and Parks Society (VRPS)
- National Recreation and Parks Association (NRPA)
Professionalreferences
- Arlana Fauntleroy, Recreation Administrator, Parks & Recreation, James City County, VA, (757) 259-5377
- Deborah E. Morton, Interim Director, Parks & Recreation, Richmond, VA, (804) 646-5714
- Beverly Thomas, Retired Manager, Parks & Recreation, Portsmouth, VA, (757) 749-3207
Professional Development
- National Recreation and Parks Association, Supervisors' Management School, 08/01/15, 05/01/16
- Virginia Parks and Recreation Annual Conference, Hampton, VA, 2017
- Virginia Parks and Recreation Management Conference, Suffolk, VA, 2017
Timeline
Community Center Manager
City of Hampton, Parks, Recreation & Leisure Services
03.2022 - Current
Recreation Program Coordinator
City of Hampton, Parks & Recreation
10.2015 - 03.2022
Recreation Professional
City of Hampton, Parks & Recreation
04.2005 - 10.2015
Recreation Specialist
The City of Hampton, VA Parks & Recreation
10.2003 - 04.2005
Bachelor of Science - Major: Criminal Law/ Public Administration
University of Phoenix
Certification from North Carolina State University - Supervisors' Management
National Recreation and Park Association
Some College (No Degree) - Criminal Justice
Thomas Nelson Community College
Major: Business Administration -
Morgan State University
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