NICOLE EKLUND
Braham,MN
Summary
Adaptable professional with 20 years of RN work experience and proven knowledge of leadership, problem-solving, and prioritization. Aiming to leverage my abilities to successfully fill the Nursing Evaluator role at the Minnesota Department of Health. REFERENCES Root cause analysis and follow-up skills Strong problem-solving abilities Excellent communication skills Ability to prioritize tasks and manage time effectively Experience with scheduling, payroll, and other administrative duties Ability to mentor and manage staff Flexibility and love for projects Overseeing Daily Activities
Overview
21
21
years of professional experience
Work History
TEAM DIRECTOR
Hospice
01.2023 - Current
- Supervise direct patient and family care team members - Responsible for scheduling, payroll, and other management/administrative duties -
- Collaborate with program site leadership members to monitor, manage, and mentor staff in patient care activities, productivity, and documentation -
- Conduct root cause analysis and follow up with staff to process issues
TEAM DIRECTOR
AccentCare Fairview
04.2022 - 01.2023
- Managed and mentored staff in patient care activities, productivity, and documentation -
- Conducted root cause analysis and follow up with staff to process issues - Collaborated with program site leadership members to monitor and manage staff
HOSPICE CLINICIAN
AccentCare/Fairview Hospice
01.2018 - 04.2022
- Planned, organized, and directed nursing functions - Implemented patient care plans for assigned patients - Provided exceptional performance in delivering quality nursing care
RN CARE COORDINATOR
Fairview Medical Group
01.2012 - 01.2018
- Coordinated patient care and provided support to healthcare providers - Assisted with patient education and care management
RN CARE MANAGER
Fairview Lakes Medical Center
01.2009 - 01.2012
- Managed patient care and provided support to healthcare providers - Assisted with patient education and care management
REGISTERED NURSE
CARDIOVASCULAR CONSULTANTS
01.2007 - 01.2009
- Provided direct patient care in a cardiology clinic setting
REGISTERED NURSE
METROPOLITAN CARDIOLOGY CONSULTANTS
01.2006 - 01.2007
- Provided direct patient care in a cardiology clinic setting
EMERGENCY ROOM REGISTERED NURSE
CAMBRIDGE MEDICAL CENTER
01.2005 - 01.2006
- Provided direct patient care in a busy emergency room setting
REGISTERED NURSE
MERCY MEDICAL CENTER, HOSPITAL
01.2003 - 01.2005
- Provided direct patient care in a hospital setting
- January 2014
REGISTERED NURSE
MINNESOTA HEART CLINIC
01.2004 - 01.2005
- Provided direct patient care in a cardiology clinic setting
Director of Nursing
Birchwood Senior Living
09.2023 - Current
- Monitored and evaluated nursing staff performance, providing feedback and guidance to support standards of care.
- Built and maintained positive working relationships with physicians and staff to support seamless healthcare operations.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Facilitated continuing education and training programs to drive staff competency and professional development.
- Performed rounds to observe care and interview staff, residents, and families.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Established new policies and updated existing policies to improve standard of care for patients.
- Identified department issues to recommend corrective actions.
- Developed positive employee relations, incentives, and recognition programs to promote teamwork and mutual respect.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Developed policies and procedures for effective pharmacy management.
- Communicated with patients, ensuring that medical information was kept private.
Education
S ASCEND LEADERSHIP PROGRAM -
PHN CERTIFIED -
The College of St
BACHELOR OF ARTS - NURSING
ASSOCIATE OF SCIENCE - NURSING, GRADUATE OF FAIRVIEW
Anoka-Ramsey Community College
Skills
- Effective Communication
- Team Development
- Overseeing Daily Activities
- Daily Workflow Improvement
- Team Mentoring
- Community Relationships
- Leading Employees
- Leadership
Timeline
Director of Nursing
Birchwood Senior Living
09.2023 - Current
TEAM DIRECTOR
Hospice
01.2023 - Current
TEAM DIRECTOR
AccentCare Fairview
04.2022 - 01.2023
HOSPICE CLINICIAN
AccentCare/Fairview Hospice
01.2018 - 04.2022
RN CARE COORDINATOR
Fairview Medical Group
01.2012 - 01.2018
RN CARE MANAGER
Fairview Lakes Medical Center
01.2009 - 01.2012
REGISTERED NURSE
CARDIOVASCULAR CONSULTANTS
01.2007 - 01.2009
REGISTERED NURSE
METROPOLITAN CARDIOLOGY CONSULTANTS
01.2006 - 01.2007
EMERGENCY ROOM REGISTERED NURSE
CAMBRIDGE MEDICAL CENTER
01.2005 - 01.2006
REGISTERED NURSE
MINNESOTA HEART CLINIC
01.2004 - 01.2005
REGISTERED NURSE
MERCY MEDICAL CENTER, HOSPITAL
01.2003 - 01.2005
S ASCEND LEADERSHIP PROGRAM -
PHN CERTIFIED -
The College of St
BACHELOR OF ARTS - NURSING
ASSOCIATE OF SCIENCE - NURSING, GRADUATE OF FAIRVIEW
Anoka-Ramsey Community College
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