Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Nicole Eller

Kennewick,WA

Summary

Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Proficient in delivering encouragement and feedback to help employees be successful. Energetic professional with great poise. Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Demonstrated expertise, including competitive offerings, pricing and market positioning. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

6
6
years of professional experience

Work History

Assistant Manager

Ron Eller
01.2017 - Current

Cashier, Order products, Freight, Book keeping

  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Monitored security to protect employees, customers and property.
  • Established team priorities, maintained schedules and monitored performance.
  • Developed strategy to increase sales and drive profits.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Streamlined and monitored quality programs to alleviate overdue compliance activities.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Real Estate Agent

Birkenshire Hathaway
02.2021 - 10.2022
  • Conducted weekly open houses and provided feedback to sellers on potential buyers.
  • Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Liaised between buyers and sellers to provide positive experiences for both parties.

Education

Bachelor of Science - Biomedical Sciences

National University of Health Sciences
Lombard, IL

Master of Science - CyberSecurity

Grand Canyon University
Phoenix, AZ
04.2022

Skills

  • Monetary Transactions
  • Project Management
  • Business Analysis
  • Accounts Payable and Accounts Receivable
  • Marketing Tactics

Timeline

Real Estate Agent

Birkenshire Hathaway
02.2021 - 10.2022

Assistant Manager

Ron Eller
01.2017 - Current

Bachelor of Science - Biomedical Sciences

National University of Health Sciences

Master of Science - CyberSecurity

Grand Canyon University
Nicole Eller