Nicole Ely
Wickliffe,OH
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices.
Overview
11
11
years of professional experience
Work History
Production Operations Coordinator
Weiss North America
11.2017 - Current
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Created and maintained schedules and provided internal support for manufacturing teams.
- Addressed potential bottlenecks proactively before they escalated into major issues impacting project timelines or budgets.
- Implemented training programs for new hires, promoting culture of continuous learning and development.
- Streamlined workflow processes, enhancing overall team performance and output quality.
- Coordinated with production team to support productivity targets and deadline management.
- Managed inventory and supply chain functions for production materials and equipment.
- Contributed to successful project completion by effectively managing resources and budgets.
- Met project deadlines without sacrificing build quality or workplace safety.
- Developed and initiated projects, managed costs, and monitored performance.
- Managed projects from procurement to commission.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Continuously monitored industry trends and competitor activities, providing valuable insights for strategic planning purposes.
- Aided in creation of annual sales forecasts based on historical data analysis and market projections.
- Supported new product launches by coordinating with marketing, engineering, and production teams to ensure successful rollouts.
- Facilitated smooth order processing and logistics coordination, resulting in timely product deliveries to customers.
- Managed vendor relationships to source materials at competitive prices while maintaining quality standards.
- Coordinated cross-functional teams for successful project execution, ensuring timely deliveries and quality control.
Store Manager
C-Town Sports Cave
08.2015 - 11.2016
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Managed inventory control , cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Assistant Store Manager
Stride Rite
04.2013 - 09.2015
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Processed payments for credit and debit cards and returned proper change for cash transactions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Education
Associate of Arts - English
Lakeland Community College
Kirtland, OH05.2014
Skills
- Database Management
- Data Entry - Great with Microsoft Excel, Word, OneNote, Power Point, Outlook
- SAP Knowledge
- Business Administration
- Contract Management
- Financial Management
- Document Management
- Organizational skills
- Interpersonal skills
- Time management
- Expense Tracking
Timeline
Production Operations Coordinator
Weiss North America
11.2017 - Current
Store Manager
C-Town Sports Cave
08.2015 - 11.2016
Assistant Store Manager
Stride Rite
04.2013 - 09.2015
Associate of Arts - English
Lakeland Community College
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