Summary
Overview
Work History
Education
Skills
Certification
Skills
Timeline
BusinessDevelopmentManager
NICOLE C. ERICHSEN

NICOLE C. ERICHSEN

Bushkill,PA

Summary

Years of experience in superior Customer Service, Accounts Receivable, Accounts Payable, Administrative Support. Strong background in Data Entry, Records Management, and Medical Billing & Coding.

Licensed/Active Cosmetologist since 1996.

Independent Salon owner since 2000.

Hair Color Concierge service providing on-demand hair color advice and tools for salon owners and cosmetologists.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Color & Curl Concierge

CosmoProf Beauty Supply
01.2022 - Current
  • Strong Customer Service Skills
  • Retail sales
  • Advertising (social media)
  • Product ordering/restocking
  • POG update and store shelf product placement
  • Bi-weekly banking/daily till balancing
  • Product knowledge in hair color and styling products
  • Assists Manager with weekly order fulfillment
  • Monthly/Weekly sales trend reporting to District Manager
  • Open/Closing of store
  • Using company POS system
  • Works independently while managing multiple tasks and deadlines
  • Strong problem-solving and organizational skills with attention to detail

Cosmetologist/Hairdresser

Pocono Beauty
09.2000 - Current
  • All phases of cosmetology services
  • Client Scheduling
  • Salon Sanitation
  • Customer service
  • Social Media advertising

Building Substitute

East Stroudsburg School District
11.2017 - 02.2018
  • Administrative duties for school principal, staff, and students
  • Administrative duties for student attendance
  • Follows state and district policy guidelines
  • Student aide
  • Helps teachers with particular students who need extra help
  • Cafeteria worker

Medical Billing/Insurance Processing

NY Med Billing
05.2010 - 10.2012
  • Perform data entry utilizing ICD-9, CPT, and HSPCS codes
  • Follow up with insurance companies to gather information and verify documentation
  • Submit claims for processing, update patient information, and oversee billing systems
  • Follow up and resubmit denial claims
  • Collections of unpaid patient accounts
  • Accounts Receivable
  • Remote access to multiple physician offices

Administrative Assistant

Wild Acres Lake POA
03.2009 - 05.2010
  • Provided customer service for homeowners and managed office operations
  • Performed a wide range of clerical duties in support of business objective
  • Processed permits, organized community functions, and ordered inventory
  • Accounts Receivable/Collections
  • Accounts Payable
  • Collected dues from clients, processed payments, and recorded financial data
  • Handled all organizational accounts and enforced code violations by homeowners

Education

Bachelors of Science - Healthcare Management

South University
Savannah, GA
01.2016

Associates Degree - Medical Billing & Coding

Ultimate Medical Academy
Tampa, FL
01.2012

Skills

  • 10-key strokes per minute
  • MS Office
  • 60 words per minute
  • Word
  • Excel
  • Power Point
  • Microsoft Outlook
  • Microsoft Access
  • TOPPS Office Systems
  • Quick Books
  • Smartsheet
  • Thrive
  • Concur
  • Zoom
  • Webex
  • Insurance Claim Billing & Processing
  • Government & Third-Party Payers
  • Managed Care (HMO, PPO & POS)
  • Medical Office Procedures
  • TRICARE
  • Medicare
  • Medicaid
  • Amazing Charts
  • Kareo
  • Medical Terminology
  • Medical Coding
  • Medical Billing
  • HIPAA Guidelines
  • MOSS
  • MEDISOFT
  • CPT-4
  • HCPCS
  • ICD-9-CM
  • ICD-10
  • I’m Paradox
  • Electronic Medical Records (EMR)
  • IPlexus
  • MyDocs
  • ICS Online check-in system
  • Clip Notes
  • Salon Innovations POS System
  • Athena
  • Customer service
  • Highly adaptable
  • Strong work ethic
  • Effective problem solving
  • Excellent multitasking
  • Proactive attitude
  • Guest services
  • Telephone etiquette
  • Team player mentality
  • Training and mentoring
  • Guest experiences
  • Administrative support
  • Conflict resolution
  • Cash handling
  • Reliable punctuality
  • Event planning
  • Vendor interaction
  • Effective decision making
  • Advanced time management
  • Marketing
  • Upselling proficiency
  • Management interaction
  • Time management
  • Social media networking
  • Multitasking and organization
  • Sales
  • VIP service
  • Strong interpersonal skills

Certification

  • Understanding the Remittance Advice for Professional Providers
  • CMS Form 1500
  • Uniform Billing (UB)
  • Medicare Fraud and Abuse
  • CPR/AED for Professional Healthcare Worker
  • Licensed Pennsylvania Cosmetologist-Active
  • Olaplex Systems Certified
  • Barbicide Infection Control Certified
  • Milady Infection Control Certified
  • Lasio Keratin Certified
  • Cezanne Keratin Certified
  • Brazilian Blowout Certified
  • Epres Certified
  • Amika Smooth System Certified

Skills

Planogram management, Smartsheet, Thrive, Concur, Zoom, Webex, ICS Online check-in system, Clip Notes, Salon Innovations POS System, Athena, Type 60 words per minute, Word, Excel, Power Point, Microsoft Outlook, Microsoft Access, TOPPS Office Systems, Quick Books, Insurance Claim Billing & Processing, Government & Third-Party Payers, Managed Care (HMO, PPO & POS), Medical Office Procedures, TRICARE, Medicare & Medicaid, Amazing Charts, Kareo, Medical Terminology, Medical Coding, Medical Billing, HIPAA Guidelines, MOSS & MEDISOFT, CPT-4, HCPCS, ICD-9-CM, ICD-10, Paradox, Electronic Medical Records (EMR), IPlexus, MyDocs

Timeline

Color & Curl Concierge

CosmoProf Beauty Supply
01.2022 - Current

Building Substitute

East Stroudsburg School District
11.2017 - 02.2018

Medical Billing/Insurance Processing

NY Med Billing
05.2010 - 10.2012

Administrative Assistant

Wild Acres Lake POA
03.2009 - 05.2010

Cosmetologist/Hairdresser

Pocono Beauty
09.2000 - Current

Bachelors of Science - Healthcare Management

South University

Associates Degree - Medical Billing & Coding

Ultimate Medical Academy

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