Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NICOLE ERQUIAGA

Palos Verdes,USA

Summary

Customer-focused professional with over 4 years of experience delivering high-quality service in fast-paced, dynamic environments. High school graduate, fully bilingual, English and Spanish; U.S citizen who relocated from Madrid, Spain to Los Angeles.

Overview

5
5
years of professional experience

Work History

Sales Assistant

LACOSTE
Madrid, Spain
01.2023 - 01.2025
  • Achieved and exceeded sales targets through effective upselling and cross-selling techniques
  • Assisted in inventory management, restocking merchandise, and organizing stockrooms
  • Represented the Lacoste brand by delivering a premium shopping experience

Lawyer Assistant/ Insurance adjuster assistant

ELEMENTS USA ADJUSTING INC.
Miami, USA
01.2021 - 01.2023
  • Communicated with policyholders, claimants, and third parties to obtain necessary information
  • Ensured compliance with insurance policies, regulations, and company guidelines
  • Reviewed and organized claim files, reports, and supporting documents for accuracy and completeness

Cashier assistant/ Membership Service

COSTCO WHOLESALE
Miami, USA
01.2020 - 01.2021
  • Assisted cashiers in scanning and bagging items efficiently to ensure smooth checkout operations
  • Assisted customers with membership sign-ups, renewals, and account inquiries
  • Provided exceptional customer service, answering questions about membership benefits and policies

Education

High School Diploma -

Oak Ridge High School
Conroe, TX
07-2020

Some College (No Degree) -

Miami Dade Collage
Miami, FL

Skills

  • Excellent communication and interpersonal skills
  • Microsoft Programs
  • Strong customer service and conflict resolution abilities
  • Team-oriented with leadership experience
  • Adaptability & Multitasking
  • Physical stamina to perform tasks under pressure

Languages

English: Native proficiency / Spanish: Native proficiency / French : A1

Timeline

Sales Assistant

LACOSTE
01.2023 - 01.2025

Lawyer Assistant/ Insurance adjuster assistant

ELEMENTS USA ADJUSTING INC.
01.2021 - 01.2023

Cashier assistant/ Membership Service

COSTCO WHOLESALE
01.2020 - 01.2021

High School Diploma -

Oak Ridge High School

Some College (No Degree) -

Miami Dade Collage
NICOLE ERQUIAGA