NICOLE ERVING
SUISUN CITY,CA
Summary
Skilled and knowledgeable Security Operations Manager with expertise in implementing and managing security protocols to safeguard company assets and reduce vulnerabilities.
Overview
10
10
years of professional experience
Work History
Operations Manager
A1 Protective Services, LLC
02.2023 - Current
- Managed a team of security personnel to ensure the safety and security of the premises.
- Implemented security procedures and protocols to prevent unauthorized access to the facility.
- Conducted regular security inspections and audits to identify potential vulnerabilities and risks.
- Responded to security incidents and emergencies in a timely and effective manner.
- Trained security staff on emergency response protocols and procedures.
- Operations Manager
Sub Custodian
Vacaville Unified School District
02.2022 - 03.2023
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Moved furniture for cleaning and set up for special events.
- Enhanced cleanliness and safety by regularly sanitizing high-touch surfaces.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Collaborated with other custodial staff to complete larger projects efficiently and effectively.
- Responded quickly to emergency situations such as spills or leaks, minimizing damage and ensuring safety.
- Upheld high standards of cleanliness in outdoor spaces through regular trash removal, sweeping, and landscaping duties.
- Ensured a healthy learning environment with thorough daily cleaning of classrooms, restrooms, and common areas.
- Checked in and stocked inventory throughout facility.
- Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
- Reported damages and hazardous conditions to management for further action.
Camden Security
06.2018 - 06.2020
- Managed a team of security personnel to ensure the safety and security of the premises.
- Implemented security procedures and protocols to prevent unauthorized access to the facility.
- Conducted regular security inspections and audits to identify potential vulnerabilities and risks.
- Responded to security incidents and emergencies in a timely and effective manner.
- Trained security staff on emergency response protocols and procedures.
Security Supervisor
Securitas
01.2015 - 06.2018
- Managed security team and implemented safety protocols at events
- Performed regular patrols and monitored CCTV cameras for suspicious activities
- Responded to security breaches and alarms in a timely and professional manner
- Supervised security staff and ensured compliance with company policies and regulations
Education
Dental Assisting -
Carrington College
Pleasant Hill, Ca11.2015
Skills
- Collaborated with cross-functional teams to develop and implement supply chain optimization strategies
- Developed and implemented risk management strategies for inventory control
- Analyzed operational trends and patterns to recommend process improvements
- Performed cost-benefit analysis on operational improvements to streamline efficiency
- Customer service
- Problem-solving
- Team leadership
- Operations management
- Operations monitoring
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Staff management
- Management
- Inventory management
- Project management
- Operations oversight
- Policies and procedures implementation
- Performance monitoring
- Employee motivation
- Staff development
- Customer relationship management
- MS office
- Maintaining compliance
- Goal setting
- Interpersonal communication
- Client relationships
- Workflow optimization
- Strategic planning
- Project management abilities
- Project leadership
- Performance management
- Schedule management
- Health and safety compliance
- Regulatory compliance
LANGUAGES
English
Timeline
Operations Manager
A1 Protective Services, LLC
02.2023 - Current
Sub Custodian
Vacaville Unified School District
02.2022 - 03.2023
Camden Security
06.2018 - 06.2020
Security Supervisor
Securitas
01.2015 - 06.2018
Dental Assisting -
Carrington College
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