Summary
Overview
Work History
Education
Skills
Timeline
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Nicole Essex

Mattawan,MI

Summary

High-energy and results-driven leader with 22 years of experience at Old Navy, including 18 years in a leadership role. Skilled in leading and developing diverse teams, driving operational excellence, and creating customer experiences. Known for a strong background in visual merchandising and motivating teams to achieve high performance. Adaptable, reliable, and passionate about building positive work environments.

Overview

22
22
years of professional experience

Work History

Assistant General Manager of Merchandising

Old Navy
Portage , MI
04.2012 - 02.2025
  • Built effective teams, and drove a culture of high performance and engagement.
  • Oversaw daily operations, including staffing, task delegation, and visual planning, to meet performance goals.
  • Trained and mentored team members at all levels, and promoted a culture of growth, resulting in internal promotions.
  • Known for reliability, professionalism, and a strong work ethic, committed to team success.
  • Supported multiple store locations, providing operational and visual merchandising expertise.
  • Accountable for team performance through teaching, coaching, and providing feedback to build capabilities.
  • Lead and manage the store in the absence of the General Manager.
  • Managed daily operations for the Women's and Men's departments, driving sales performance, inventory management, and visual presentation.

Remodel Coordinator

Old Navy
Portage , MI
06.2012 - 07.2012
  • Coordinated and executed store remodel projects, working with corporate partners, contractors, and internal teams to meet project timelines and brand standards.
  • Organized product movement fixture block, floor set transitions, and merchandising resets during remodel phases.
  • Maintained a detailed project schedule, tracking daily progress, and communicating updates to sore and district leadership.

Logistics Manager

Old Navy
Grandville , MI
03.2008 - 04.2012
  • Led a team responsible for unloading deliveries, organizing stockrooms, and efficiently moving merchandise to the sales floor.
  • Managed daily operations for the Women's and Men's departments, driving sales performance, inventory management, and visual presentation
  • Executed floor sets, promotional displays, per company standard.
  • Drove KPI performance through team training and consistent floor presence

Brand Associate

Old Navy
Portage , MI
12.2002 - 03.2008
  • Supported daily store operations including register, fitting room, recovery and shipment

Education

Some College (No Degree) - Business

Western Michigan University
Kalamazoo, MI

Skills

  • Team leadership & development
  • Employee training
  • Visual merchandising
  • Inventory management
  • Sales performance
  • Strategic planning
  • Performance coaching
  • Customer relations
  • Power BI experience
  • Adaptability and willingness to learn

Timeline

Remodel Coordinator

Old Navy
06.2012 - 07.2012

Assistant General Manager of Merchandising

Old Navy
04.2012 - 02.2025

Logistics Manager

Old Navy
03.2008 - 04.2012

Brand Associate

Old Navy
12.2002 - 03.2008

Some College (No Degree) - Business

Western Michigan University

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