Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Nicole Facey

Queensbury,NY

Summary

Care Manager with a proven track record at Care Design NY, adept at enhancing patient care through effective communication and strategic planning. Skilled in maintaining electronic health records and individualized Life Plans while exercising sound judgment and fostering community connections. Detail-oriented and independent, committed to ensuring client satisfaction and safety.

Overview

19
19
years of professional experience

Work History

Care Manager

Care Design NY
07.2018 - Current


  • Maintain electronic health record in accordance with guidelines set by OPWDD, DOH
  • Maintain Life Plan and facilitate bi-annual meetings with service providers and as needed
  • Refer to community supports and services
  • Assist with maintaining benefits and entitlements
  • Consult with supervisor and various care management supports to assess cases and plan strategies for enhancing care.


Direct Support Professional

Community, Work, & Independence
07.2006 - Current


  • Ensured safety and well-being of each patient in alignment with care plan.
  • Administered medication as directed by physician.
  • Maintained a clean, safe and well-organized patient environment.
  • Completed entries in log books, journals and care plans to document accurately report patient progress.
  • Assisted patients with bathing, dressing, hygiene and grooming.


Medicaid Service Coordinator

Community, Work, & Independence
07.2017 - 07.2018
  • Assist individuals find access to community services.
  • Assist individuals maintain benefits and entitlements including Medicaid and other state and federally funded services.
  • Create and maintain Individualized Service Plans while ensuring that the coinciding plans are accurate and are being followed.
  • Ensuring that the individuals I serve are happy with their services, and are living in a safe and hazard free environment.
  • Completing paperwork and assessments required by OPWDD in a timely manner.
  • Seeking out new opportunities for learning to better understand the needs and assist the individuals I serve.

Education

Associate of Arts - Humanities and Social Science

SUNY Adirondack
Queensbury, NY
12-2016

Skills

  • Uses time wisely/ effectively
  • Is able to work independently
  • Is able to effectively communicate with team members
  • Is able to exercise good judgement and decision making skills
  • Experience with tele-technology, various computer applications
  • Good Telephone Etiquette
  • Detail oriented

Accomplishments

  • Achieved approval for vehicle modification through effectively helping

Timeline

Care Manager

Care Design NY
07.2018 - Current

Medicaid Service Coordinator

Community, Work, & Independence
07.2017 - 07.2018

Direct Support Professional

Community, Work, & Independence
07.2006 - Current

Associate of Arts - Humanities and Social Science

SUNY Adirondack

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