Nicole Farrow

Processed prior authorization for patients insurance.

Met and maintained daily and monthly goals.

Verified patients orders for accuracy.

Made follow up call to patients/doctors regarding orders.

Applied payments for patients copay/deductibles.

Educated patients on equipment use.

Acted as first point of contact and set appointments for patients.

Dispatched emergency personnel in the event of a medical emergency.

Effectively communicated with patients to ensure appointment set with correct departments.

Maintained HIPAA compliance with all patients.