Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Websites
References
Timeline
Generic

Nicole Felsted

Senoia,GA

Summary

Seasoned Travel Registered Nurse with relevant experience in diverse healthcare settings, including home hospice and patient education. Strengths lie in adapting to new environments quickly, maintaining high standards of patient care, and practicing evidence-based nursing protocols. Previous roles have demonstrated a commitment to patient education, multi-disciplinary collaboration, and strong interpersonal skills.Also possess leadership roles such as Clinical Supervior and Hospice Director on a Interim basis. Instrumental in improving overall patient satisfaction through innovative approaches to individualized care delivery.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Travel Registered Nurse

Core Medical Group
655 South Willow Street , NH
06.2024 - Current
  • Responded promptly to emergent situations involving hospice patients and provided crisis intervention when needed.
  • Utilized effective interpersonal, writing and active listening skills to build and cultivate positive relationships with patients, caregivers, and physicians.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Conducted specified laboratory tests to help detect conditions and determine diagnosis.
  • Prepared medical equipment and tools to aid physician during examination and treatment of patients.
  • Developed effective communication strategies with families to provide support throughout the course of illness.
  • Collaborated closely with physicians and other healthcare providers to coordinate comprehensive patient care.
  • Acted as a liaison between the patient, family members and hospice staff, physicians regarding treatment options or prognosis updates.
  • Listened to patients and loved ones, offering emotional support, and kindness to help with end-of-life transition.
  • Provided emotional support to patients and their families during difficult times.
  • Responded to emergency situations with speed, expertise and level-headed approaches to provide optimal care, support and life-saving interventions.
  • Ensured timely completion of all required documentation including admission paperwork, discharge summaries.
  • Performed initial assessments of new patients to determine hospice eligibility.
  • Conducted regular visits with assigned patients in their home setting or at long-term care facilities to assess health status changes.
  • Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.

Clinical Supervisor

Georgia Hospice Care
Newnan, GA
09.2022 - 06.2024
  • Recruited, hired and trained new medical and facility staff.
  • Addressed and resolved any issues related to clinical staff performance or patient care.
  • Established a supportive and collaborative work environment, promoting team cohesion and high morale.
  • Developed individualized treatment plans for clients based on their needs and preferences.
  • Provided clinical supervision and mentorship to less experienced clinicians, fostering a culture of learning and growth.
  • Implemented technology solutions to streamline clinical operations and improve patient care delivery.
  • Planned and implemented programs for health care or medical facilities supporting personnel administration and training.
  • Participated in team meetings to discuss best practices for client care.
  • Conducted regular clinical case reviews to ensure compliance with evidence-based practices.
  • Provided crisis intervention services when needed.
  • Managed the clinical training program for new staff, including orientation and ongoing education.
  • Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
  • Oversaw the recruitment, hiring, and onboarding of clinical staff, ensuring a high level of competence and professionalism.

Telephonic Nurse Case Manager

Prospero Solutions
Newnan, Georgia
07.2021 - 09.2022
  • Consulted with pharmacists regarding drug interactions or side effects when necessary.
  • Developed care plans in collaboration with physicians and other healthcare providers.
  • Maintained detailed case notes in the electronic health record system.
  • Administered medication to patients according to strict schedules.
  • Organized support groups to help families understand and support client or patient.
  • Educated patients on various disease processes, treatments, medications, lifestyle modifications.
  • Documented services and collected required data for evaluation.
  • Referred client or family to appropriate community resources to obtain support for mental or physical illness.
  • Reviewed referrals from primary care physicians or other sources for appropriateness of service levels based upon clinical criteria.
  • Monitored and evaluated client progress compared to measurable treatment and care plan goals.

Home Infusion Registered Nurse

Option Care
Atlanta, Georgia
12.2017 - 10.2019
  • Instructed patients and caregivers regarding proper administration techniques of IV medications or treatments using aseptic technique.
  • Administered intravenous medications in accordance with physician orders and nursing standards.
  • Stocked clinical workstations and procedure rooms with necessary supplies.
  • Observed strict safety measures, including checking medication dosages before administration to patients.
  • Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
  • Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
  • Delivered information regarding care and medications to patients and caregivers in comprehendible terminology.
  • Ordered supplies necessary for home infusion services from approved vendors.
  • Collaborated with physicians, pharmacists, case managers, social workers, nutritionists, therapists and other healthcare providers to provide comprehensive patient care.
  • Attended to patients to care for IVs, catheters and ports and deliver important treatments for acute and chronic concerns.
  • Ensured adherence to infection control protocols within the home setting.
  • Achieved departmental goals and objectives by instituting new processes and standards for in-patient care.
  • Educated patients about treatments, potential side effects and important care requirements.
  • Assessed and monitored patient's response to medication, treatments, and therapies to ensure safety and efficacy of care.
  • Provided education and instruction to patients on the proper use of home infusion equipment.

Director of Client Care for Prostate Cancer

Georgia Urology
Atlanta, GA
07.2016 - 07.2017
  • Evaluated current processes and procedures related to client care operations, making changes as needed for improved efficiency.
  • Drafted reports outlining the effectiveness of client care strategies and services provided by the organization.
  • Conducted regular meetings with staff to discuss progress and address any issues or concerns regarding client care.
  • Offered friendly greetings and knowledgeable service to guests.
  • Implemented quality control measures to uphold company standards.
  • Used telephone, email and web chat services to answer customer questions.
  • Ensured compliance with applicable laws and regulations related to client care operations.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Provided customers with detailed information about company offerings, described features and applied verbal and written communication skills to redirect concerns toward positive aspects of products and services.
  • Coordinated services for clients based on individual needs by matching clients with caregivers.
  • Recruited and trained new employees to meet job requirements.
  • Reviewed completed work to verify consistency, quality, and conformance.

Education

Associate of Science - Registered Nurse

Clayton State University
Morrow, GA
06-1993

Bachelor of Science - BSN

Grand Canyon University
Phoenix, AZ

Skills

  • Privacy and confidentiality
  • Charting and clinical documentation
  • Admission support
  • Vital signs monitoring
  • Direct patient care
  • Regulatory compliance
  • Hospice care
  • Joint commission compliance
  • Nursing process
  • Care plan development
  • Geriatric nursing
  • Discharge planning
  • Medical-surgical nursing
  • Patient education
  • Neonatal intensive care unit
  • Chronic disease management
  • Oncology nursing
  • Patient assessments
  • Wound care
  • Medical records management
  • Family education
  • Patient assessment
  • Patient needs assessment
  • Home health care
  • Medication administration
  • Nursing documentation
  • Patient examinations

Affiliations

Enjoy traveling , love learning about all types of places and cultures of those places.

Accomplishments

Was nominated for Nurse of the year by Atlanta Journal and Constitution in 2007

Certification

ADN license

Certified in BLS and ACLS

Languages

English
Professional

Websites

References

References available upon request.

Timeline

Travel Registered Nurse

Core Medical Group
06.2024 - Current

Clinical Supervisor

Georgia Hospice Care
09.2022 - 06.2024

Telephonic Nurse Case Manager

Prospero Solutions
07.2021 - 09.2022

Home Infusion Registered Nurse

Option Care
12.2017 - 10.2019

Director of Client Care for Prostate Cancer

Georgia Urology
07.2016 - 07.2017

Associate of Science - Registered Nurse

Clayton State University

Bachelor of Science - BSN

Grand Canyon University

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Nicole Felsted