Nicole Ferguson
Dayton,OH
Summary
Authorized to work in the US for any employer Knowledgeable Paratransit Driver with respectful and positive attitude. Well-versed in route planning, customer relations and vehicle maintenance needs. Over 1 years of experience maintaining customer satisfaction with speedy and friendly service. Friendly and enthusiastic Shuttle Driver bringing 1 year of experience operating various passenger vehicles. Safety-focused with personable demeanor and helpful approach to passenger questions and issues. Accustomed to collecting fares, inspecting vehicles and completing basic repairs. Focused on building positive relationships with bus passengers by delivering positive riding experiences every day. Excellent people skills with a hardworking and diligent attitude. Experienced transportation professional proficient in local roads and rules. Licensed driver in Ohio with clean record. Consistently helps elderly and disabled individuals board, ride and disembark from vehicle safely.
Overview
13
13
years of professional experience
Work History
Paratransit Driver
GREATER DAYTON RTA
Dayton, OH
09.2021 - Current
- Maintained full understanding of local roads and traffic patterns.
- Worked different route every day based on changing passenger locations and destinations.
- Took customers to appointments and built positive relationships with healthcare staff.
- Operated with safety and skill to avoid accidents and delays.
- Transported customers to and from different Location.
- Transported elderly, disabled or otherwise limited passengers to doctors' offices and medical appointments.
- Maintained clean and neat shuttle for passenger comfort.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions
- Accepted and processed fares
- Operated with safety and skill to avoid accidents and delays
- Observed city, street and highway driving regulations and took necessary driving precautions when transporting customers
- Collaborated with dispatchers to stay on top of pickups and drop-offs and adapted quickly to changing assignments
Uber Eats Driver
UberEATS
Dayton, OH
07.2021 - 09.2021
- Delivered goods and products to customer on time and in excellent condition.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Resolved problems, improved operations and provided exceptional service
- Demonstrated respect, friendliness and willingness to help wherever needed
Delivery Driver
DoorDash
Dayton, OH
03.2020 - 09.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Delivered packages to customer doorsteps and business offices.
- Delivered packages to customer doorsteps and business offices
- Read maps, followed oral and written instructions and used GPS technology to make deliveries
- Maintained upbeat, positive attitude in busy, customer-focused environment
- Worked scheduled hours as required and took on available shifts during holidays and busy periods
Stay at Home Mom
Self Employed
Dayton, United States
10.2011 - 09.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions
- Successfully maintained clean, valid driver's license and access to reliable transportation
Education
Some College (No Degree) - Fashion Merchandising
Herkimer County Community College
Herkimer, NYHigh school diploma - Graphic Design
Hancock Central High School
Hancock, NY06.1999
Skills
- Delivery Driver Experience
- Mobile devices
- Customer service
- Android
- Help Desk
- Active Directory
- Operating Systems
- Microsoft Windows
- Flexible and Adaptable
- Self-Motivated
Timeline
Paratransit Driver
GREATER DAYTON RTA
09.2021 - Current
Uber Eats Driver
UberEATS
07.2021 - 09.2021
Delivery Driver
DoorDash
03.2020 - 09.2021
Stay at Home Mom
Self Employed
10.2011 - 09.2021
Some College (No Degree) - Fashion Merchandising
Herkimer County Community College
High school diploma - Graphic Design
Hancock Central High School
Similar Profiles
Fernando SmithFernando Smith
Bus Driver at Greater Cleveland Regional Transit Authority (RTA)Bus Driver at Greater Cleveland Regional Transit Authority (RTA)
David BurkhalterDavid Burkhalter
Operator at Greater Cleveland RTAOperator at Greater Cleveland RTA
Jacqueline ScurryJacqueline Scurry
Janitor at Greater Cleveland RTAJanitor at Greater Cleveland RTA
Tony ScottTony Scott
Package Handler at FedExPackage Handler at FedEx
Marcquis BatemanMarcquis Bateman
X Ray Tech at Orthopedic Associates Of Southwest OhioX Ray Tech at Orthopedic Associates Of Southwest Ohio