Dynamic professional with a proven track record in marketing strategy and sales methodologies, notably at Cumulus Media Inc. Excelled in client relationship management and revenue growth, leveraging product and service expertise. Skilled in crafting customized solutions and driving sales targets, demonstrating exceptional negotiation skills and a collaborative approach.
Overview
19
19
years of professional experience
Work History
Senior Account Executive
Cumulus Media Inc
Little Rock, AR
09.2012 - Current
Managed Client Relationships: Successfully managed relationships with dozens of local and regional businesses, ensuring client satisfaction and retention.
Revenue Growth: Protected and grew the revenue base by identifying and creating new business opportunities with existing and new clients.
Customized Marketing Solutions: Develop and deliver effective marketing solutions via multi-platform, integrated sales presentations, including broadcast, digital, and event tactics.
Negotiation and Closing: Negotiated and closed business deals that drove revenue results, and fostered long-term client relationships.
Product Knowledge: Maintain a proficient understanding of Cumulus Media's assets and resources, staying current with industry advertising opportunities.
Prospecting and Networking: Excel at prospecting and aggressively seeking new clientele through networking, cold calling, canvassing, and referrals.
Creative Messaging: Assist in the development of creative messaging across various platforms to meet client objectives.
Account Manager
USAble Life
Little Rock, AR
05.2009 - 05.2012
Client Relationship Management: Maintained and strengthened relationships with key clients, ensuring high levels of customer satisfaction and retention.
Customized Solutions: Developed tailored insurance solutions to meet the unique needs of clients, enhancing their overall experience and satisfaction.
Sales and Revenue Growth: Achieved and exceeded sales targets by identifying new business opportunities, and upselling additional services to existing clients.
Problem Resolution: Acted as the primary point of contact for clients, resolving issues promptly and effectively to maintain trust and loyalty.
Cross-Functional Collaboration: Worked closely with internal teams, including underwriting, claims, and customer service, to ensure seamless service delivery and client satisfaction.
Market Analysis: Conducted market research to stay informed about industry trends and competitor offerings, leveraging this knowledge to better serve clients.
Reporting and Documentation: Prepared detailed reports and documentation for client accounts, ensuring accuracy and compliance with company policies.
Therapist
Accent Children's Health Services
Benton, AR
04.2006 - 05.2009
Individual and Group Therapy: Provided individual and group therapy sessions to children and adolescents, addressing a range of developmental, behavioral, and mental health issues.
Treatment Planning: Developed and implemented personalized treatment plans based on thorough assessments and client needs, ensuring effective and targeted interventions.
Multidisciplinary Collaboration: Worked closely with a team of professionals, including pediatricians, social workers, and other therapists, to deliver comprehensive care.
Family Support and Education: Engaged with families to provide education, support, and resources, fostering a collaborative approach to treatment and enhancing outcomes.
Progress Monitoring: Regularly monitored and documented client progress, adjusting treatment plans as necessary to achieve therapeutic goals.
Crisis Intervention: Responded to crisis situations with appropriate interventions, ensuring the safety and well-being of clients.
Community Outreach: Participated in community outreach programs to raise awareness about mental health issues and promote the services offered by Accent Children's Health Services.