Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicole Fields

Wallingford,CT

Summary

Experienced Coordinator with proven background in project management and team leadership. Skilled in streamlining operations, improving productivity, and fostering cross-functional collaboration. Known for successfully coordinating multiple projects simultaneously while meeting critical deadlines. Display strong communication skills coupled with problem-solving abilities that have positively impacted previous workplaces. Resourceful professional in administrative management known for high productivity and efficient task completion. Possess specialized skills in workflow coordination, staff supervision, and process improvement. Excel in communication, leadership, and problem-solving to enhance team performance and achieve organizational goals. Resourceful Coordinator known for high productivity and efficient task completion. Specialize in project management, event coordination, and workflow optimization. Excel in communication, problem-solving, and time management, ensuring successful project outcomes through effective leadership and teamwork. Organized Coordinator focused on boosting customer satisfaction and service quality. Familiar with documentation, reporting and compliance requirements. Skilled in managing employee documentation and maintaining files and records. Skilled professional knowledgeable about monitoring metrics and maximizing team success in fast-paced settings. Performance- and quality-driven with several years of experience. Natural leadership talent with motivational approach. Meticulous professional with versatile background in various administrative support functions. Follows office workflow to increase performance levels, maintain files, and records and support teams with various administrative tasks. Outstanding knowledge of MS Office and accounting software. Seasoned supervisor in office and administrative support with a solid background in overseeing daily operations and enhancing workflow efficiency. Skilled in team leadership, process optimization, and conflict resolution, ensuring smooth operational flow and staff productivity. Demonstrated ability to implement effective policies that significantly improve organizational procedures. Committed to fostering professional growth within teams while maintaining high levels of accuracy and compliance. Talented professional proven successful in leading administrative team members in high-volume settings. Knowledgeable about regulations, managing files, and producing professional correspondence for diverse needs. Articulate communicator with strong attention to detail and superior work ethic. Resourceful coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering several years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. A committed student eager to leverage exceptional communication and interpersonal skills in a professional setting. Possesses experience in data entry and money handling. Capable of quickly memorizing product details and fostering strong customer relationships. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

7
7
years of professional experience

Work History

RNCSS Coordinator

Coram CVS Specialty Infusion Services
Wallingford, CT
06.2021 - 01.2025
  • Delegated work to staff, setting priorities and goals.
  • Managed day-to-day operations of the department including scheduling tasks and assigning duties.
  • Researched and prepared reports required by management or governmental agencies.
  • Analyzed financial activities of department to share budgetary input with managers.
  • Coordinated with other departments to ensure projects were completed on time and within budget.
  • Facilitated communication between different departments in order to resolve issues quickly.
  • Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
  • Ensured compliance with company policies and procedures related to project management activities.
  • Participated in subordinates' tasks to facilitate productivity or help overcome difficulties.
  • Monitored project progress and provided updates to stakeholders.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented departmental policies and standards in conjunction with management to streamline internal processes.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
  • Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
  • Organized team events to promote a positive work environment.
  • Resolved customer complaints or answered customers' questions.
  • Issued work schedules, duty assignments and deadlines for office or administrative staff.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Recommended solutions related to staffing issues and proposed procedural changes to managers.
  • Developed work schedules according to budgets and workloads, covering priority tasks.
  • Guided employees in handling difficult or complex problems.
  • Resolved customer complaints in a timely manner while upholding company standards.
  • Maintained calendars of upcoming events, meetings and deadlines.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
  • Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
  • Recognized by management for providing exceptional customer service.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Identified needs of customers promptly and efficiently.
  • Maintained updated knowledge through continuing education and advanced training.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Achieved cost-savings by developing functional solutions to problems.
  • Worked with cross-functional teams to achieve goals.
  • Conducted system analysis and testing to identify and resolve technical issues or inefficiencies.

Health Information Management Associate

Gaylord Hospital
Wallingford, CT
03.2018 - 01.2021
  • Reviewed medical records for completeness, accuracy, and compliance with regulations.
  • Processed incoming referrals from primary care providers by verifying insurance eligibility prior to scheduling appointments.
  • Responded promptly to requests from physicians or other healthcare professionals regarding patient's medical records.
  • Ensured that all required documents were present in each medical record before filing it away properly.
  • Assisted with the maintenance of medical records in accordance with established standards and procedures.
  • Enhanced electronic records management systems to meet new needs and forecasted demands.
  • Met needs of physicians and other treating team members with timely retrievals of patient medical records.
  • Performed quality assurance reviews on medical records, ensuring compliance with regulatory requirements.
  • Reviewed and verified patient information to ensure accuracy of data entered into the electronic health record system.
  • Analyzed complex healthcare datasets including claims data, laboratory results, diagnostic imaging studies.
  • Maintained knowledge of current trends and best practices in Health Information Management.
  • Tracked changes made to patient information over time as part of an ongoing quality assurance program.
  • Developed policies and procedures for the release of confidential patient information in accordance with HIPAA regulations.
  • Retrieved requested medical records from offsite storage facilities when necessary.
  • Protected medical information against unauthorized access, loss, or corruption by consistently following security protocols.
  • Created reports using software such as Microsoft Excel, Access, SQL Server Management Studio.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Worked with cross-functional teams to achieve goals.
  • Worked effectively in team environments to make the workplace more productive.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

Associate of Science - Health Information Management

Middlesex Community College
Middletown, CT
06-2016

Bachelor of Science - Health Information Management

University of Phoenix
Arizona City, AZ

Skills

  • Project management
  • Financial analysis
  • Budget management
  • Data analysis
  • Regulatory compliance
  • Microsoft Excel
  • Team building
  • Customer service
  • Effective communication
  • Problem solving
  • Cross-functional collaboration
  • Time management
  • Process improvement
  • Record keeping
  • Multitasking and organization
  • Project coordination
  • Medical terminology
  • Scheduling and calendar management
  • Team oversight
  • Writing requirements
  • Medical billing
  • Data retrieval systems
  • Schedule management
  • Document management
  • Relationship building
  • Report writing
  • Strategic planning
  • Deadline management
  • Patient scheduling
  • Team collaboration
  • Task prioritization
  • Data entry
  • Verbal and written communication
  • Client coordination
  • Administrative leadership
  • Attention to detail
  • Insurance verification
  • Presenting ideas and plans
  • Document control
  • Problem-solving
  • Patient registration
  • Discretion and confidentiality
  • Schedule coordination
  • Work Planning and Prioritization
  • Decision-making
  • Meeting coordination
  • Scheduling expertise
  • Clear communication
  • Conflict resolution
  • Operations management
  • Adaptability and flexibility
  • Best practices implementation
  • Consulting
  • Information collection
  • Database management
  • Administrative oversight

Timeline

RNCSS Coordinator

Coram CVS Specialty Infusion Services
06.2021 - 01.2025

Health Information Management Associate

Gaylord Hospital
03.2018 - 01.2021

Associate of Science - Health Information Management

Middlesex Community College

Bachelor of Science - Health Information Management

University of Phoenix
Nicole Fields