Nicole Flake
Apollo Beach,FL
Summary
Supervisor experienced in the construction field with prior experience in healthcare. Self-Motivated, dedicated team member with a strong desire to learn and take on new challenges.
Overview
21
21
years of professional experience
Work History
Supervisor Project Controls, Construction
BayCare Health System Inc.
10.2017 - Current
- High level of computer competency with Construction Database (e-Builder). Initiate PORs, PCs and CCs.
- Track Equipment orders and process invoices.
- Manage BayCare NE Account sponsorship for Non-Employee accounts for outside contracted vendors for Security.
- Manage project contracts: Draft, review contracts with various vendors for BayCare Construction & Design Services thru the AIA database.
- Provide administrative support to 16 Project Managers, Construction Finance and Vendors to assist on projects.
- Conduct performance evaluations for team members, identifying areas of improvement and guiding professional development plans.
- Demonstrate commitment to BayCare's core values, leading by example and fostering a culture of excellence.
Owner
Inception Bar & Grill
03.2016 - 10.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase awareness and attract new customers.
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Ensuring compliance with licensing, hygiene and health/safety legislation/guidelines.
- Handled problematic customers to assist employees and maintain excellent customer service.
Real Estate Specialist; East Region
BayCare Health System Inc.
11.2010 - 03.2016
- Negotiated favorable contract terms with vendors by leveraging market knowledge and strong communication skills.
- Responsible for ensuring work orders and projects are assigned, scheduled and completed in a timely manner, assisted with operational budgets.
- Oversee off-site hospital regulatory Environment of Care requirements.
- Accounts payable, accounts receivable, administrative correspondence and related functions.
- Key customer service professional maintaining ongoing liaison with physician tenants coordinating all needs.
Patient Access Service Coordinator; One Call
BayCare Health System Inc.
05.2005 - 11.2010
- Scheduling
- Insurance Verification
- Medical Coding and Authorization
- Facilitated overall process of the One Call Team
Patient Access Service Representative II; EH
BayCare Health System, Inc
05.2003 - 05.2005
- Scheduling
- Chart/report processing
- Reception/cashier
Education
High School Diploma -
Seminole High School
Seminole, FLSkills
- Communication
- Critical Thinking
- Complex Problem Solving
- Goal-Oriented
- e-Builder Experience
- Process Monitoring and Improvement
- Contract Management
Timeline
Supervisor Project Controls, Construction
BayCare Health System Inc.
10.2017 - Current
Owner
Inception Bar & Grill
03.2016 - 10.2017
Real Estate Specialist; East Region
BayCare Health System Inc.
11.2010 - 03.2016
Patient Access Service Coordinator; One Call
BayCare Health System Inc.
05.2005 - 11.2010
Patient Access Service Representative II; EH
BayCare Health System, Inc
05.2003 - 05.2005
High School Diploma -
Seminole High School
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