Nicole Flake
Apollo Beach,FL
Summary
Supervisor experienced in the construction field with prior experience in healthcare. Self-Motivated, dedicated team member with a strong desire to learn and take on new challenges.
Overview
21
21
years of professional experience
Work History
Supervisor Project Controls, Construction
BayCare Health System Inc.
Tampa, FL Transition Into WFH
10.2017 - Current
- High level of computer competency with Construction Database (e-Builder). Initiate PORs, PCs and CCs.
- Track Equipment orders and process invoices.
- Manage BayCare NE Account sponsorship for Non-Employee accounts for outside contracted vendors for Security.
- Manage project contracts: Draft, review contracts with various vendors for BayCare Construction & Design Services thru the AIA database.
- Provide administrative support to 16 Project Managers, Construction Finance and Vendors to assist on projects.
- Conduct performance evaluations for team members, identifying areas of improvement and guiding professional development plans.
- Demonstrate commitment to BayCare's core values, leading by example and fostering a culture of excellence.
Owner
Inception Bar & Grill
Apollo Beach, FL
03.2016 - 10.2017
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase awareness and attract new customers.
- Recruited, hired, and trained personnel, working to establish key internal functions and outline scope of positions.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for business.
- Evaluated suppliers to maintain cost controls and improve operations.
- Ensuring compliance with licensing, hygiene and health/safety legislation/guidelines.
- Handled problematic customers to assist employees and maintain excellent customer service.
Real Estate Specialist; East Region
BayCare Health System Inc.
Tampa, FL
11.2010 - 03.2016
- Negotiated favorable contract terms with vendors by leveraging market knowledge and strong communication skills.
- Responsible for ensuring work orders and projects are assigned, scheduled and completed in a timely manner, assisted with operational budgets.
- Oversee off-site hospital regulatory Environment of Care requirements.
- Accounts payable, accounts receivable, administrative correspondence and related functions.
- Key customer service professional maintaining ongoing liaison with physician tenants coordinating all needs.
Patient Access Service Coordinator; One Call
BayCare Health System Inc.
Largo, FL
05.2005 - 11.2010
- Scheduling
- Insurance Verification
- Medical Coding and Authorization
- Facilitated overall process of the One Call Team
Patient Access Service Representative II; EH
BayCare Health System, Inc
St. Petersburg, FL
05.2003 - 05.2005
- Scheduling
- Chart/report processing
- Reception/cashier
Education
High School Diploma -
Seminole High School
Seminole, FLSkills
- Communication
- Critical Thinking
- Complex Problem Solving
- Goal-Oriented
- e-Builder Experience
- Process Monitoring and Improvement
- Contract Management
Timeline
Supervisor Project Controls, Construction
BayCare Health System Inc.
10.2017 - Current
Owner
Inception Bar & Grill
03.2016 - 10.2017
Real Estate Specialist; East Region
BayCare Health System Inc.
11.2010 - 03.2016
Patient Access Service Coordinator; One Call
BayCare Health System Inc.
05.2005 - 11.2010
Patient Access Service Representative II; EH
BayCare Health System, Inc
05.2003 - 05.2005
High School Diploma -
Seminole High School