Nicole Flores
Aurora,CO
Summary
Results-oriented management professional with experience in operations management and hospitality services. Proven communication and customer service skills enhance team leadership and organizational effectiveness in fast-paced settings. Committed to fostering collaboration and delivering exceptional guest experiences. Pursuing a Management position to leverage expertise in leading teams and enhancing service quality.
Overview
7
7
years of professional experience
Work History
Head of Housekeeping Services
Dominium
Denver, Colorado
03.2021 - 08.2023
- Provided professional housekeeping services while maintaining high standards of cleanliness and quality.
- Communicated effectively with coworkers, supervisors, and residents.
- Managed time efficiently to complete responsibilities and meet expectations.
- Worked independently while also contributing effectively as part of a team.
- Demonstrated attention to detail, dependability, and a strong work ethic.
- Maintained a professional and respectful approach when interacting with residents and coworkers.
Manager's Assistant
United Auto LLC
Aurora, Colorado
04.2016 - 02.2021
- Managed daily dealership operations and helped ensure an organized and productive work environment.
- Provided customer service and communicated professionally with customers and team members.
- Assisted with problem solving and handled day-to-day challenges effectively.
- Coordinated tasks and priorities while maintaining strong time-management skills.
- Worked with team members to accomplish daily goals and maintain a positive workplace.
- Demonstrated leadership, reliability, and accountability in a management role.
Education
High School Diploma -
Horizon High School
Thornton, CO05-2014
Skills
- Team Leadership & Management
- Customer Service & Hospitality
- Guest Satisfaction
- Strong Communication
- Problem Solving
- Time Management
- Organization & Multitasking
- Team Collaboration
- Dependability & Reliability
- Ability to Work in Fast-Paced Environments
Timeline
Head of Housekeeping Services
Dominium
03.2021 - 08.2023
Manager's Assistant
United Auto LLC
04.2016 - 02.2021
High School Diploma -
Horizon High School