Nicole Flourie
Cary
Summary
Results-driven professional with strong analytical, communication, and teamwork skills, demonstrating a proven ability to quickly adapt to new environments. Committed to contributing to team success while actively pursuing opportunities for professional development. A positive attitude and dedication to continuous learning support a strong work ethic, ensuring effective collaboration and innovative problem-solving in any setting. Prepared to leverage these strengths to drive impactful results within a dynamic organization.
Overview
24
24
years of professional experience
1
1
Certification
Work History
International Flight Attendant
Southwest Airlines
12.1998 - 03.2023
- Provided exceptional customer service in a fast paced environment. Demonstrated excellent communication skills, effectively liaising between passengers, fellow crew members, and ground staff for seamless operations. Responded to and resolved passenger complaints, creating a positive experience and increasing customer loyalty.
Education
Marketing and Product Development (Some college) -
FIDM-SD
San Diego, CA06.2003
High school diploma or GED - undefined
Skills
- Interpersonal communication
- Product Development
- Negotiation
- Conflict Resolution Techniques
- Social perceptiveness
- Verbal and written communication
- Cross-cultural communication
- Guest Satisfaction
- Marketing
- Verbal and Written Communication
- Leadership
- Customer service
- Communication skills
- Outside sales
- Teamwork
- Time management
- Creative Solutions
- Active Listening
- Organizational skills
- Public Interaction
- Conflict management
- Phone etiquette
- Exceptional Customer Service
Certification
- CPR Certification
- AED Certification
- Driver's License
- September 2022 to February 2030
Timeline
International Flight Attendant
Southwest Airlines
12.1998 - 03.2023
High school diploma or GED - undefined
Marketing and Product Development (Some college) -
FIDM-SD