Nicole Flowers
Cookeville,TN
Summary
Accomplished Peer Support Center Director at Volunteer Behavioral Health, adept in program promotion and fostering strong community relationships, significantly enhancing staff productivity and center efficiency. Skilled in curriculum design and effective communication, I excel in building partnerships and creating impactful educational programs. Demonstrated success in achieving goals through teamwork and collaboration. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Peer Support Center Director
Volunteer Behavioral Health
07.2009 - 07.2011
- Promoted positive company image and established reputation as provider of choice for educational programs in greater community.
- Developed strong community relationships to support center programs and initiatives.
- Increased staff productivity with regular training sessions, clear expectations, and constructive feedback.
- Kept facility in compliance with all applicable standards and laws.
- Oversaw daily operations, streamlining processes for increased efficiency and effectiveness.
- Fostered caring and safe environment for special needs clients.
- Organized special events such as open houses or workshops to showcase center achievements.
Special Education Assistant
Putnam County School District
08.2007 - 05.2009
- Built trust and rapport with students through positive reinforcement and strong communication skills.
- Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
- Enhanced student learning by adapting instructional strategies to individual needs.
- Prepared instructional materials for group and one-on-one use to comply with established curriculum.
- Provided ongoing progress monitoring and data collection to evaluate student performance and inform instructional adjustments.
- Maintained inclusive learning environment to enable students to gain maximum benefit from lessons.
- Communicated effectively with parents, keeping them informed of their child''s progress and addressing any concerns.
- Documented student behaviors, interventions, and outcomes to enable lead teacher to address pertinent issues.
- Ensured compliance with federal, state, and district regulations related to special education services.
Education
Bachelor of Science - Education
Tennessee Technological University
Cookeville, TN05.2000
High School Diploma -
Livingston Academy
Livingston, TN05.1994
Skills
- Program Promotion
- Training and mentoring
- Space organization
- Curriculum Design
- Staff evaluations
- Partnership Building
- Teamwork and Collaboration
- Multitasking Abilities
- Organizational Skills
- Effective Communication
- Relationship Building
- Goal Setting
Timeline
Peer Support Center Director
Volunteer Behavioral Health
07.2009 - 07.2011
Special Education Assistant
Putnam County School District
08.2007 - 05.2009
Bachelor of Science - Education
Tennessee Technological University
High School Diploma -
Livingston Academy
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