Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

Nicole Floyd

Sun City,CA

Summary

Customer-oriented sales professional with 2 years of experience building relationships, cultivating partnerships, and growing profit channels. A strategic-thinking leader with expertise in expanding network connections, persuasively introducing products, territory development, and revealing customer needs to deliver solutions. Motivated professional offering a Bachelor of Arts in Literature and Writing. Adds value to any organization in need of great collaboration, interpersonal, and multitasking abilities. Meets tight deadlines.

Overview

3
3
years of professional experience

Work History

Sales Associate

Carters & Oshkosh
Temecula, CA
02.2021 - Current
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.

Acting Sales Manager

Carters & Oshkosh
Temecula, CA
04.2023 - 08.2024
  • Helped customers find specific products, answered questions, and offered product advice.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained records related to sales for store management.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Adhered to company initiatives and achieved established goals.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Collected payments and provided accurate change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.

Education

Bachelor of Arts - Literature And Writing

California State University - San Marcos
San Marcos, CA
05-2021

Skills

  • Business Development
  • Customer Needs Assessment
  • Upselling
  • Retail Loss Prevention
  • Promotional Support
  • Order Processing
  • Payment Processing
  • Written and Oral Communication Skills
  • Cash Handling
  • Retail Merchandising Expertise
  • Excellent Communication Skills
  • Teamwork and Collaboration
  • Problem-Solving Skills

Affiliations

  • A highly artistic individual who enjoyed being in the band for 9 years. This led to playing a leadership role as the Drum Major in High School.

Accomplishments

  • Drum Major in high school marching band.
  • Acting Sales Manager Position at Carters Retail.

References

References available upon request.

Timeline

Acting Sales Manager

Carters & Oshkosh
04.2023 - 08.2024

Sales Associate

Carters & Oshkosh
02.2021 - Current

Bachelor of Arts - Literature And Writing

California State University - San Marcos

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