Nicole Foley
Republic,MO
Summary
High-performing District Leader with over 4 years of experience delivering successful improvements for business operations, productivity and team development. Resourceful district leader and compliance specialist to thrive in fast-paced and changing environments. Dedicated to sustaining operational accuracy and delivering results for optimal profitability.
Overview
8
8
years of professional experience
Work History
District Manager
Liveops, Inc.
Scottsdale, AZ
01.2020 - Current
- Comfortable with speaking to/preparing data.
- Part of the redistribution process, ensuring patients are contacted as requested.
- Supported, developed and motivated district to achieve metric goals and KPIs.
- Achieved top district for 2 years in a row.
- Responsible for creating content and collaborating with colleagues for a monthly session for ars nation.
- Able to quickly support 12,000 additional patients transferred from a competing call center. collaborating with colleagues and agents to prioritize patients needing calls.
- Created and maintained productive relationships with agents in the district.
Ambassador Resource Specialist
Liveops, Inc.
Scottsdale, AZ
09.2016 - 01.2020
- Able to connect with patients and support them through 'life happens' moments.
Education
Some College (No Degree) - Data Analysis SQL and Excel
Coursera
Some College (No Degree) - Business Administration
Lansing Community College
LansingHigh School Diploma -
Fowlerville High School
Fowlerville, MISkills
- Technology proficiency
- Performance Oversight
- Data Analytics
- Leadership skills
- Territory Management
- Training and coaching
- Interpersonal Communication
- Goal Setting and Performance Metrics
Affiliations
- I love spending time with my 2 sons, hiking and enjoying the Missouri caves.
Timeline
District Manager
Liveops, Inc.
01.2020 - Current
Ambassador Resource Specialist
Liveops, Inc.
09.2016 - 01.2020
Some College (No Degree) - Data Analysis SQL and Excel
Coursera
Some College (No Degree) - Business Administration
Lansing Community College
High School Diploma -
Fowlerville High School
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