Nicole Forman
Vineland,NJ
Summary
Reliable care manager with 7 years of experience, helping children, adults and families with complex needs. In addition to my experiences as a care manager, working with various providers within the community. Dedicated to optimizing care management development, ethical conduct and organizational documentation.
Overview
14
14
years of professional experience
Work History
Care Manager
CSG CMO
01.2022 - Current
- Provide face-to-face care management with complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Facilitate family meetings to address concerns, establish goals of care stability and provide support.
- Develop strong rapport with youth and families through empathetic listening, advocacy, wraparound approach and compassionate communication techniques.
- Utilize electronic health records systems proficiently for efficient documentation of clinical information.
- Provide crisis intervention services when necessary, by assessing crisis promptly, addressing safety concerns collaboratively with the child family team.
- Providing families resources to various providers within the community, to maintain wrap around support.
Independent Living Coordinator
Robins Nest/ Acenda
11.2017 - 01.2022
- Linking youth to Prevention and Parent Education Programs such as Healthy Families and Nurse Family Partnership.
- Connecting youth to local Family Success Centers and social service organizations.
- Increasing life skills through weekly one-on-one sessions and ongoing workshops.
- Providing access and assistance to complete ongoing child development screenings.
- Supporting youth in utilizing early childhood services and early intervention services.
- Assist youth with maintaining housing voucher, provided by program.
ABA Behavior Therapist
Continuum Behavioral Health
08.2019 - 08.2020
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
- Developed and maintained clear, individualized documentation on each patient.
- Acquired baseline data and implemented approved programs using behavioral technology appropriately, neutrally and consistently.
- Established and provided discipline-specific instruction to patients, families, caregivers and staff.
Community Living Specialist
AdvoServ Of New Jersey
05.2014 - 03.2018
- Assisting with planning, implementation and documentation of residential and day program.
- Completing individual educational and habilitation plans as appropriate to shift assignment.
- Determining teaching strategies to implement goals and objectives, creating lesson plans, collecting all pertinent data, maintaining notebooks, charting progress and writing progress reports.
- Complete all paperwork as assigned, Responsible for 30 health and welfare of residents, e.g., clothing, personal hygiene and dental care.
Assistant Store Manager
Sherwin Williams Co
07.2017 - 10.2017
- Overseeing a million-dollar business, providing leadership and insight into the development and strategy of their store.
- Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
- Ensured compliance with labor laws, reducing legal risks through regular policy reviews and updates.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Medical Coordinator
AdvoServ Of New Jersey
07.2015 - 06.2017
- Completing clerical tasks such as, answering phones and processing paperwork, including discharge, transfer, and admittance forms.
- Enhaning workplace culture by promoting diversity, inclusion, and open communication initiatives.
- working with patients, nurses, doctors, and different departments within the hospital or care facility.
- Scheduling procedures like tests and x-rays, transcribing doctors' orders, and ordering medical and office supplies.
Group Home Aide
The ARC Of Salem County
10.2013 - 10.2014
- Remained alert to problems or health issues of clients and competently responded.
- Shopped for groceries regularly in order to keep house stocked with necessities.
- Scheduled and accompanied clients to medical appointments.
- Restocked supplies and rotated items to maintain efficient operations and prevent expiration of perishable goods.
- Monitored and assisted residents through individual service plans.
Substitute Teacher
Woodstown Regional School District
09.2013 - 09.2014
- Took over class for regular classroom teacher, managing assignments, student needs and recordkeeping.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles.
- Diversified classroom instruction and group activities to successfully support students with unique strengths and learning styles
- Organized and cleaned teaching areas after daily use to maintain high standards for returning teachers or other substitutes.
- Integrated existing and new technology into classroom to help provide creative and fun learning environment.
Cashier
Rite Aid
08.2010 - 05.2014
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items and join reward programs.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Education
Master of Science - Elementary & Secondary School Counseling
Wilmington University
New Castle, DEBachelor of Science - Psychology
Wilmington University
New Castle, DE01.2016
Child Advocacy Certificate
Wilmington University
New Castle, DE01.2016
Associate of Science - HEALTH SCIENCE
Salem Community College
Penns Grove, NJ05.2013
High School Diploma - General Studies
Woodstown High School
Woodstown, NJ06.2010
Skills
- Willingness to learn
- Compassionate
- Microsoft Office proficient
- Teamwork
- Open minded
- Adaptability
Timeline
Care Manager
CSG CMO
01.2022 - Current
ABA Behavior Therapist
Continuum Behavioral Health
08.2019 - 08.2020
Independent Living Coordinator
Robins Nest/ Acenda
11.2017 - 01.2022
Assistant Store Manager
Sherwin Williams Co
07.2017 - 10.2017
Medical Coordinator
AdvoServ Of New Jersey
07.2015 - 06.2017
Community Living Specialist
AdvoServ Of New Jersey
05.2014 - 03.2018
Group Home Aide
The ARC Of Salem County
10.2013 - 10.2014
Substitute Teacher
Woodstown Regional School District
09.2013 - 09.2014
Cashier
Rite Aid
08.2010 - 05.2014
Master of Science - Elementary & Secondary School Counseling
Wilmington University
Bachelor of Science - Psychology
Wilmington University
Child Advocacy Certificate
Wilmington University
Associate of Science - HEALTH SCIENCE
Salem Community College
High School Diploma - General Studies
Woodstown High School
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