Nicole Fox

Excelled in delivering top-quality customer service, providing guests with an exceptional dining experience in a high-volume setting. Handles customer complaints and concerns with professionalism, maintaining a calm and friendly demeanor to ensure customer satisfaction. Trained and mentored new hires, focusing on customer service standards, efficiency, and teamwork. Managed day-to-day operations of the restaurant, ensuring smooth service flow, optimizing guest experience.

Assisted clients with property and casualty insurance policies, explaining coverage options, writing policies, and addressing inquiries. Stayed organized with client accounts, ensuring timely follow-ups and updates on claims and services. Effectively communicated with clients to resolve concerns.

Led group fitness classes for various skill levels, creating a positive and supportive atmosphere. Worked with individuals to ensure they met personal fitness goals. Adapted exercises based on participant needs and fitness levels to ensure safety and engagement.