Summary
Overview
Work History
Skills
Timeline
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Nicole Frack

Summary

Dynamic leader managing a $700 million+ business across major department stores, multi-specialty retailers, and direct-to-consumer stores, with a focus on supporting the .com business through strategic cross-functional collaboration with sell-in, marketing, e-retail, and media teams. Proven expertise in developing employee growth plans and training paths for Beauty Consultants (BCs), securing prime retail space, and managing extensive budgets including CAPEX, T&E, freelance, demonstration, event and animation, and gratis budgets. Skilled in overseeing P&L, creating and adjusting detailed sales plans weekly across all accounts, and developing and executing marketing calendars with retailers for impactful point-of-sale implementation. Adept at tracking and analyzing key performance indicators (KPIs) to measure success, providing regular insights to senior management, and collaborating with sales operations to achieve monthly sell-in goals. Recognized for strong financial acumen, strategic planning and execution skills, and the ability to drive business growth through effective cross-functional collaboration.

Overview

18
18
years of professional experience

Work History

Senior Vice President US Field Sales and Retail Development North America (Hybrid)

Parfums Christian Dior
04.2024 - Current
    • Dual role to manage both the field team and the Retail Development team in the New York Office (225 employees)
    • Managed $700M+ business across major department stores, multi-specialty retailers, and direct-to-consumer stores.
    • Supported .com business via cross-functional collaboration with sell-in, marketing, e-retail, and media teams.
    • Created and deployed in classroom, online and multi-level trainings for department stores and open sell environments
    • Developed employee growth plans and training paths for Beauty Consultants (BCs).
    • Secured prime retail space and locations; managed CAPEX, T&E, freelance, demonstration, event and animation, and gratis budgets.
    • Oversaw P&L, created and adjusted weekly sales plans across all accounts.
    • Developed and executed marketing calendars with retailers for effective point-of-sale implementation.
    • Tracked and analyzed KPIs, providing regular insights to senior management.
    • Directed field sales operations, aligning with corporate objectives and driving significant revenue growth.
    • Reorganized field structure to empower the team as business owners, tripling wholesale business to $700M.
    • Implemented support programs to create major volume hubs, driving the total business.
    • Partnered with the Account team for proper stock and sales plans, correct tester balances in store, and streamlined point-of-sale merchandising.
    • Enhanced client engagement through innovative strategies and high standards of luxury clienteling.
    • Fostered a culture of continuous improvement and excellence within the sales team.
    • Collaborated with sales operations to achieve monthly sell-in goals, data analytics and market share gains.

Senior Vice President Field Sales

Parfums Christian Dior
09.2022 - 04.2024
  • Directed field sales operations, ensuring alignment with corporate objectives and driving significant revenue growth.
  • Reorganized the field structure to empower the team as business owners, radically transforming business practices and tripling the wholesale business to $700M.
  • Implemented support programs in the field to create major volume hubs, driving the total business.
  • Partnered with the Account team to ensure proper stock and sales plans, correct tester balances in store, and streamlined point of sale merchandising to cut operating costs.
  • Enhanced client engagement through innovative strategies and high standards of luxury clienteling.
  • Fostered a culture of continuous improvement and excellence within the sales team.

Regional Vice President- East

Parfums Christian Dior
05.2018 - 09.2022
  • Spearheaded sales initiatives across the Eastern region, resulting in significant market share growth.
  • Cultivated strong relationships with key retail partners to enhance brand presence and customer loyalty.
  • Led a comprehensive training program aimed at improving executive agility, people leadership skills, and business acumen across teams.

Area Education Director (Fragrance and Beaute, West)

CHANEL
03.2016 - 04.2018
  • Managed a team of five education executives and three sales and education managers.
  • Developed new business models focusing on client experience improvements.
  • Served as partner/adviser to the Sales and Education teams to align brand strategy with operational execution.

Regional Sales Director

Regional Sales Director (Fragrance & Beauty)
02.2015 - 03.2016
  • Implemented strategic plans that contributed to achieving regional sales targets.

Regional Sales Director (Estee Lauder)

The Estée Lauder Companies Inc.
01.2007 - 01.2015
  • Oversaw substantial revenue growth within Southern California's diverse market.
  • Managed large teams including Account Executives, Coordinators, and a Freelance Lead overseeing over fifty freelancers.
  • Successfully negotiated with six major key accounts to expand product distribution channels.

Skills

  • Strategic leadership
  • Policies and procedures
  • Operational excellence
  • KPI tracking
  • Business development
  • Organizational development
  • Revenue generation
  • Strategic planning
  • Strategic goals
  • Succession planning

Timeline

Senior Vice President US Field Sales and Retail Development North America (Hybrid)

Parfums Christian Dior
04.2024 - Current

Senior Vice President Field Sales

Parfums Christian Dior
09.2022 - 04.2024

Regional Vice President- East

Parfums Christian Dior
05.2018 - 09.2022

Area Education Director (Fragrance and Beaute, West)

CHANEL
03.2016 - 04.2018

Regional Sales Director

Regional Sales Director (Fragrance & Beauty)
02.2015 - 03.2016

Regional Sales Director (Estee Lauder)

The Estée Lauder Companies Inc.
01.2007 - 01.2015
Nicole Frack